B. Installation and setup
PROBLEM
Local area network (LAN) / subnet confi guration
problem
CAUSE / SOLUTION
i.
If the Dental imaging software animation
(fl ashing yellow) appears and cable(s) / router(s)
are known to be okay ask your network adminis-
trator for assistance.
ii. Confl ict / mismatch IP-addresses and / or sub-
net mask of the unit / PC.
Use command <ipconfi g> from the command
prompt (Start >> Run >> cmd in Windows) to
get information about the active network set-
tings.
Change either the IP address of the PC or the
unit so that they are both in the same subnet.
If the problem persists ask your network admin-
istrator for assistance.
iii. Network connection not functioning or not stable
due to LAN signal quality problems.
Install a network switch between the unit and PC
or network socket.
PROBLEM
Ethernet link not active.
The Ethernet connection consists of correctly in-
stalled cabling and any switches and/or hubs used,
basically the complete Ethernet link. If the link is
active it does not necessarily mean that the unit is
physically connected to PC. It only means that the
unit is physically connected to something that is
Ethernet compatible (hub, switch, another PC etc.)
Imaging plate unit
B - 17