Virtual POS User Guide (Cash Only)
c. The system will display the transaction on the screen
d. Verify if the transaction displayed on the screen is the transaction you want to void
5. Click on the Process button to process the void. Click on the Cancel button to cancel the void. A
confirmation screen will appear when approved. If declined, an alert will appear indicating the
result (click on the OK button and try again).
a. Receipts will be printed automatically depending on the Receipt Printer Configuration
selected. See section 2.4 - Receipt Printer Configuration for details.
b. Click on the Reprint button to reprint a receipt. The system will ask you to reprint
customer copy, merchant copy, all receipts or to cancel this action.
c. Click on the Email button to send a copy of the customer receipt to any valid email
address. Click on the Send button to send the email or Cancel button to cancel this
action.
6. Click on the Finish button to close the Transaction Confirmation window.
4. Settlement
How to view and settle batches
In this chapter, we will discuss the Virtual POS current batch and how to close it.
A batch is a collection of transactions. Usually a merchant has one batch per day or per shift. A batch has
two types: open batch and closed batch. An open batch, or current batch, is a batch that has not yet
been settled. On the contrary, a closed batch is a batch that has already been settled. To submit/settle
the transactions in the current batch, the Close Batch comes into place.
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Figure 22 - Process Cash Void
This manual can be updated periodically in order to reflect software changes or improvements.
Please verify the Virtual POS site for the latest version.
Date: June 1, 2011 – Version 1.3