Troubleshooting
Problem
Indicator LED is not on.
4
No video, intermittent
video or poor quality
video displayed.
Cause
Tx and RX are spaced more than 10
meters (30 feet) apart.
Tx and Rx are not aligned properly
DVI or SDI (Tx only) connections
Unsupported video mode
DVI or SDI (Tx only) cables
Crosstalk
LED Indicators
LED State
Yellow and blinking slowly
Yellow and flashing rapidly
Yellow and steady
Blue and steady
Alternating Blue and Yellow All channels are in use. This state applies to transmitters only. See page 9.
11
Possible Causes
Loose Power Connector: Verify that the power source connector is fully inserted
into the unit's power connector.
'Y' Cable: If you are using the 'Y' cable to supply power to the unit, confirm that
it is connected to a power supply and that the power supply is energized.
Stand Alone Power Supply: If the stand alone power supply is being used
confirm that it is fully inserted into the wall socket.
Wall Socket: Some wall sockets have on / off switches built in. If the socket you
are using has a built in switch, check that is in the on position.
Additional Information: See Power Options on page 6.
This problem has a number of causes. The most likely of which are shown in the
table below.
Remedial Action
Reduce the spacing between the Tx and Rx to 10 meters (30 feet) or
less. See Tx to Rx Range specification on page 13.
See Performance section on page 9.
Confirm that the cables are properly connected.
Verify that the applied video mode is supported. See the Supported
Video Modes table on page 14.
Replace the cables one at a time and check the video display. If the
video signal displays properly after a cable is replaced, discard the
cable you just replaced.
See page 10
Description
The unit is not bonded. See Bonding Procedure on page 8.
Unit is attempting to bond. See Bonding Procedure on page 8.
Unit is bonded and communicating with another unit. See page 8.
The unit is sending (Tx) or receiving (Rx) video data.