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Idiomas disponibles
Idiomas disponibles
MAINTENANCE
WHAT KIND OF ROUTINE MAINTENANCE IS REQUIRED?
Minimal maintenance and cleaning is required. Adhering to this schedule will extend the life of your machine.
We use sealed bearings throughout our bikes so lubrication is not needed. The most important maintenance step is to simply wipe your perspiration off the bike after each use.
HOW DO I CLEAN MY BIKE?
Clean with mild soap and water cleaners only. Never use solvents on plastic parts. Cleanliness of your bike and its operating environment will keep maintenance
problems and service calls to a minimum. For this reason, we recommend that the following preventive maintenance schedule be followed.
MAINTENANCE SCHEDULE
ACTION
Clean the indoor cycle using soft cloths or paper towels or
other Matrix approved solution (cleaning agents should
be alcohol and ammonia free). Disinfect the saddle and
handlebars and wipe off all bodily residues.
Make sure that the indoor cycle is level and does not rock
Ensure that the pedals are tight in crank arms and not
crossthreaded, all screws on pedals are tight, and pedal
straps are not frayed.
Clean entire machine using water and a mild soap or
other Matrix approved solution (cleaning agents should
be alcohol and ammonia free). Clean all exterior parts, the
steel frame, front and rear stabilizers, seat and handlebars.
Test the emergency brake to make sure it is functioning
properly. To do this, press down the red emergency brake
lever while pedaling. When functioning properly, it should
immediately slow down the flywheel until it comes to a
complete stop.
Inspect all assembly bolts and pedals on the machine for
proper tightness.
NEED ASSISTANCE?
FREQUENCY
If this troubleshooting section does not remedy the problem, discontinue use.
AFTER EACH USE
The following information may be asked of you when you
call. Please have these items readily available:
BEFORE EACH USE
• Model Name
• Serial Number
• Proof of Purchase (receipt or credit card statement)
Some common troubleshooting questions that may be asked are:
WEEKLY
• How long has this problem been occurring?
• Does this problem occur with every use? With every user?
• If you are hearing a noise, does it come from the front or the back? What
• Has the machine been maintained per the MAINTENANCE schedule?
BI-WEEKLY
Answering these and other questions will give the technicians
the ability to send proper replacement parts and the service
necessary to get you and your cycle running again!
MONTHLY
Please reference contact information from local
service or on the next page for assistance.
kind of noise is it (thumping, grinding, squeaking, chirping etc.)?
You may find more troubleshooting suggestions on the
customer support section of our website.
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