Troubleshooting Tips - PSC SP400 RF Guia Del Usuario

Optimal configuration of the SP400RF scanner cannot be achieved without using the programming information and
resources contained in the SP400RF Programming Guide (R44-1027). In addition to performing the troubleshooting
procedures listed below, consult the publication to resolve any problems with your installation.
Refer to Figure 9.
Problem Possible Cause
No power No/poor connection
Low/faulty battery pack
Bad AC/DC Adapter
No power from POS terminal
Poor reading
Dirty read window
or no scan
Poor quality/damaged barcode
Scanner does not recognize symbology
Loose/faulty I/F cable connection
Scanner not Base Station not "linked" to host
communicat-
Radio frequency interference
ing
I/F cable not securely connected
with host/
poor link Incompatible/faulty host terminal
Low radio transmit power
* Channel selection is not available in Spain. Only channel zero is available.
SP400RF U ' G • SP400RF G
SER S UIDE
T
ROUBLESHOOTING
' • SP400RF G
UIDE DE L UTILISATEUR
T
IPS
Ref. #
Check & secure all power connections
1
Charge & replace battery pack
2
3 Replace AC/DC Adapter
4
If the Base Station is configured to receive Power
Off the Terminal (P.O.T.), ensure that the host
terminal is ON
5
Clean read window
6
Check barcode quality
7
Verify that the barcode symbology can be read by
the scanner
Check interface cable connections/replace cable
8
9
Scan the "Base Station I.D." label
10
Select a different channel*
8
Check I/F connections
Check host documentation
4
Set radio transmit power to HIGH
11
U • SP400RF B
UÍA DEL SUARIO
R e m e d y
ENUTZERHANDBUCH
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