Defective Platform; Unfortunately, The 3D L.a.s.a.r. Posture App Has Stopped; Frequently Asked Questions (Faq) - Ottobock 743L500 3D L.A.S.A.R. Posture Instrucciones De Uso

5.4.8 Defective platform

Defective platform Warning
Measuring accuracy too low. The platform is defective.
Realign the measurement plate.
Please contact your local customer service.
0.0 Nm 0.0 Nm
0.0 % 0.0 %
Defective platform
The platform is defective.
Please contact your local customer service.

5.4.9 Unfortunately, the 3D L.A.S.A.R. Posture app has stopped.

Apps Apps
File Manager
Unfortunately , the 3D L.A.S.A.R. Posture app has stopped.
Unfortunately, the 3D L.A.S.A.R. Posture app has stopped.

5.5 Frequently asked questions (FAQ)

Internet
• Is Internet access required to use the product?
Internet access is not required to use the product. A connection to the Internet is prohibited for security reasons.
Hardware
Can different hardware be used?
•
Using hardware that has not been approved for the purpose by Ottobock is prohibited.
Can I verify that the device is still measuring correctly?
•
Use a gymnastics rod to apply defined pressure to the plate. The 3D vector has to run directly on the rod from the
tip to the load transmission point (section "Checking the calibration" – see Page 100)
743L500 3D L.A.S.A.R. Posture
Live view Live view
Calibration failed. Tap to recalibrate... Calibration failed. Tap to recalibrate... tion failed. Tap to recalibrate...
Cancel O.K. Recalibrate
0.0 Nm 0.0 Nm
0.0 % 0.0 %
1
2
O.K.
Widgets
Settings
OK
3D L.A.S.A.R.
Posture
1
2
Error message text:
: "Defective platform"
: "The platform is defective."
: "Please contact your local customer service."
: "OK"
Possible causes:
• Broken cable
• Torn cable
• Defective circuit board
Measures:
► Have the defective force measurement plate
repaired by Ottobock Service.
► 1x tap on "OK".
Error message text:
: "Unfortunately, the 3D L.A.S.A.R. Posture app has
stopped."
: "OK"
Possible causes:
• Unexpected app error
Measures:
► 1x tap on "OK" and restart the app.
► Contact Ottobock Service if this problem recurs
often.
OK
Use
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