TROUBLESHOOTING
PROBLEM
Problem
Cause and Remedy
Motor Noises
• It sounds and feels like the massage heads are
straining to get over wrinkles in the cloth.
• The motor groans when it comes under load.
•There is excessive noise during Tapping. (The
noise is greater at the top of the massage lounger.)
•There is a creaking noise when the massage heads
are in operation.
•There is a sound when the vibration action is
selected. (EP3203 only.)
^ These sounds are perfectly normal and will not have
• There is a rattling sound when the massage heads
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any effect on the operation of the unit,
move up or down.
•The belt can be heard rotating.
•There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
•There is a noise when the backrest cushion moves
over the armrest when the seat is reclining.
• There is a noise when I sit down.
•There is a strange sound when the massage heads
move in and out.
• When the power switch is turned on there is
a humming sound.
•Air massage-related sounds.
There is a hissing sound of air escaping.
There is a humming sound from the pump.
•The legrest rattles.
The massage heads stop during operation.
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If excessive force is applied to the massage heads
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during operation, in the interests of safety the
massage heads mav stop moving. If this occurs,
raise your body slightly before restarting it.
If all markings and buttons on the control panel start
to flash, which is extremely unusual, turn off the
power switch, wait for approximately 10 seconds and
then turn the power switch on again.
In the Self Program the button does not flash
even though it has been pushed
(i.e. it is not possible to select the Degree of Fatigue).
^
The cover of the control panel has not been closed
^
properly (i.e. it has to click into place).
(See Page 15)
The massage heads do not come up to the
shoulder or neck.
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The position of the massage heads is incorrect.
•
(See Page 12)
The height of the left and right massage
heads is different.
^ An alternating tapping method is employed, which
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means that this phenomenon will naturally occur.
There is nothing wrong with the unit.
The air in the seat is not being released.
^ If the power cord is unplugged or there is a power
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cut while air massage is being carried out, the air will
be trapped in the unit. The air will automatically be
released when the power cord is plugged back in
again (or when the power comes back on).
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