Troubleshooting
Symptom
"UNSUPPORTED DEVICE"
• Check whether the connected USB device is compatible
appears.
• Reattach the USB device.
"UNRESPONSIVE DEVICE"
appears.
"USB HUB IS NOT
SUPPORTED" appears.
• The source does not
change to "USB" when
you connect a USB device
while listening to another
source.
• "USB ERROR" appears.
The iPod/iPhone does not
• Check the connection between this unit and iPod/iPhone.
turn on or does not work.
• Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when
you enter search mode by
pressing
.
"NA FILE"
"COPY PRO"
"NO DEVICE"
"NO MUSIC"
Remedy
with this unit and ensure the file systems are in
supported formats. (Page 31)
Make sure the USB device is not malfunction and reattach
the USB device.
This unit cannot support a USB device connected via a
USB hub.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Make sure the media (USB) contain supported audio files.
(Page 31)
A copy-protected file is played (USB).
Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod USB again.
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
Symptom
Remedy
"iPod ERROR"
• Reconnect the iPod.
• Reset the iPod.
• Press and hold B SRC to turn off the power. Turn the
power on again for error recovery.
"MEMORY FULL"
You have reached the maximum storage limit of your
iPod/iPhone.
"CH LOCKED LOCK CODE?"
The selected channel is locked. Enter the correct pass
code to unlock. (Page 12)
"CHAN UNSUB"
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-888-539-7474 in
Canada to subscribe. (Page 10)
"CH UNAVAIL"
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
"CHECK ANTENNA"
Check that the antenna and its connection are in good
condition.
"CHECK TUNER"
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
"NO SIGNAL"
Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION UPDATED –
Your subscription is updated. Press the volume knob to
PRESS ENTER TO CONTINUE."
continue.
"CODE ERROR"
Make sure you have entered the correct pass code.
(Page 12)
"NO CONTENT"
There is insufficient content to start TuneScan.
"SCAN CANCEL"
TuneScan has been aborted.
33
ENGLISH