Troubleshooting - Dimplex XLF50 Guía De Instalación Y Del Usuario

Troubleshooting

For more troubleshooting, consult the XLF Service Manual which can be found at
www.dimplex.com/product-downloads
Problem
Fireplace does not turn on with
the manual touch controls
Fireplace does not turn on with
the remote control
Heater does not turn on
Heater is on, but there is no heat
Circuit breaker trips or fuse
blows when unit is turned on
Display
N/A No incoming power
The batteries in the remote
N/A control are dead or installed
incorrectly
Heater is disabled
---
Heater has been permanently
H--
disabled
Thermistor problem
Er1
High temperature cut-out is
Er2
activated
Normal operation — There is a
30-second delay before heater
starts
N/A Improper circuit current rating
Cause
Ensure unit is wired correctly
Check main disconnect panel
Ensure wall switch is on (if applicable)
Replace remote control battery
Ensure battery is installed with +
facing up.
Press and hold
same time on the hidden touch
controls for 3 seconds to disable
or enable the heat function.
If installation with heat is desired,
reinstall jumper on main board if
available or purchase new main
board.
See service manual.
Ensure heater is free from
obstructions. Reset breaker and
wait 5 minutes before turning unit
back on it. If error persists, see
Service Manual.
No action required.
Install unit on a dedicated
minimum 15 amp circuit.
Solution
and at the
21