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68012009059_01_EMEA.book Page 6 Tuesday, September 24, 2
Products you must include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem; (c) the
name of your service provider (if this Product requires subscription service);
(d) the name and location of the installation facility (if applicable) and, most
importantly; (e) your address and telephone number. If requested, you must also
return all detachable parts such as antennas, batteries and chargers. ALWAYS
RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
We will ship repaired or replacement Products at our expense for the freight and
insurance, but at your expense for any duties.
VI. What This Warranty Does Not Cover
•
Products that are operated in combination with ancillary or peripheral
equipment or software not furnished by Motorola for use with the Products
("ancillary equipment") or any damage to the Products or ancillary equipment
as a result of such use. Among other things, "ancillary equipment" includes
batteries, chargers, adaptors and power supplies not manufactured or
supplied by Motorola. Any of these voids the warranty.
•
Someone other than Motorola (or its authorised service centres) tests, adjusts,
installs, maintains, alters, modifies or services the Products in any way. Any of
these voids the warranty.
•
Rechargeable batteries that: (a) are charged by other than the Motorola-
approved battery charger specified for charging such batteries; (b) have any
broken seals or show evidence of tampering; (c) are used in equipment other
than the Product for which they are specified; or (d) are charged and stored at
temperatures greater than 60 degrees centigrade. Any of these voids the
warranty.
•
Products that have: (a) serial numbers or date tags that have been removed,
altered or obliterated; (b) board serial numbers that do not match each other,
or board serial numbers that do not match the housing; or (c) non-conforming
or non-Motorola housings or parts. Any of these voids the warranty.
•
Defects or damage that result from: (a) use of the Products in a manner that is
not normal or customary; (b) improper operation or misuse; (c) accident or
neglect such as dropping the Products onto hard surfaces; (d) contact with
water, rain, extreme humidity or heavy perspiration; (e) contact with sand, dirt
or the like or (f) contact with extreme heat, or spills of food or liquid.
•
Physical damage to the surface of the Products, including scratches, cracks or
other damage to a display screen, lens or other externally exposed parts.
•
Failure of Products that is due primarily to any communication service or
signal you may subscribe to or use with the Products.
•
Coil cords that are stretched or that have any broken modular tabs.
•
Products that are leased.
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