Troubleshooting - Kohler K-1913 Manual Del Usuario

Warranty (cont.)
other information or to obtain the name and address of the service and repair facility nearest you or to
contact a qualified installer, call 1-800-4KOHLER (1-800-456-4537) from within the USA and Canada and
001-800-456-4537 from within Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO.
AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights. You may also have other rights which
vary from state/province to state/province.
This is Kohler Co.'s exclusive written warranty.

Troubleshooting

NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within
the USA and Canada, or 001-800-456-4537 from within Mexico.
NOTE: For service parts information, visit your product page at www.kohler.com/serviceparts.
Normal Operation Includes:
While filling the bath with water, some water is routed to the drip tray and drain through
the accumulator drain hose. It is normal to see or hear a trickle of water either during or
immediately after filling. The accumulator is draining into the drip tray.
It is normal to hear the compressor run for up to 90 seconds after the door is raised. The
compressor is located inside the door and is inflating the door seal.
If the door is fully raised for more than 20 minutes when there is no water in the bath,
the seals will automatically deflate.
It is normal to hear the solenoid valve, located inside the door, open and expel air when
the water level falls below the sensors. The valve is deflating the door seal.
Water coming from the bottom of the door and entering the drip tray is normal when it is
caused by the bather moving about in the bath when it is completely full. Excessive
splashing will cause water to run over the top of the inflated seals into the drip tray.
Water dripping into the drip tray as the seals deflate is normal. Water collects on the seal
during use and runs into the drip tray when the seals deflate.
Troubleshooting the Bath System
Symptoms
1. Door is difficult to raise or
lower.
Kohler Co.
Probable Causes
A. One or both counterweights are
not attached.
B. One or both of the
counterweight cables are not fed
through the pulleys.
9
Recommended Action
A. Reattach the counterweight(s).
B. Use the provided tool to run the
counterweight cable onto the
pulleys.
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