Kohler K-1913 Manual Del Usuario página 15

Troubleshooting (cont.)
Symptoms
9. The bath will not drain or
drains slowly after
pressing the switch.
Kohler Co.
Probable Causes
A. Tap toe drain will not open.
B. The door switch is not being
pressed correctly.
C. One or both drains are blocked.
D. The drain valve is connected to
another 120 V outlet and/or is
not plugged into the controller.
E. The drain valve is not working.
F. Error code in controller has
been activated (beeping sound
heard).
15
Recommended Action
G2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
A. Close and/or clean the toe tap
assembly. Reseal and reattach the
drain. Replace if needed.
B. Press the center of the door switch
button once lightly.
C. Remove the blockage.
D. Plug the drain valve directly into J2
in the controller.
E. Replace the drain valve or call the
Customer Care Center using the
information provided on the back
page of this manual.
F1. Reset the controller. To do this:
Lower the door.
Quickly tap the door switch
five times within 2 seconds.
For controllers date coded
before June, 2015, wait 3
seconds, then tap the switch 11
times within a 5 second span.
For controllers date coded after
June, 2015, raise the door into
the latched position.
The controller should beep
three to five times to indicate
the issue has been resolved,
then go quiet.
With the door in the down
position, confirm the error code
has been removed by pressing
the door switch one time. If the
controller continues to beep,
repeat the preceding steps until
the error code is cleared.
Once the error code is cleared,
identify and correct the
problem that caused the error
code. Begin troubleshooting
any problems with the bath by
running it through multiple fill
and drain sequences, and note
any symptoms.
F2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
1128532-5-H