TROUBLESHOOTING
The Moxie Blender was engineered with an automatic shut-off feature to prevent
overheating during use. If the blender shuts off to cool itself down, an odor may
be detected. Unplug the unit and wait for it to completely cool down. To prevent
overheating, do not process at speeds not recommended.
Problem:
1. Plug may not be in the outlet. Plug in unit.
2. Red Power Switch on right side of Base may not
Unit does not turn on.
be on. Check to see if Power Switch is on.
Blender does not
work when plugged
Lid is not on Jar properly. Line up red dot on top of
in and Power button
Lid with the Jar's handle and press Lid down firmly to
and Power Switch
secure onto Jar.
are both ON.
Blender is not
1. Dial is not on the correct setting. Turn the dial to
running at a high
proper setting based on recipe.
enough speed for
2. Jar is overloaded. Reduce amount of ingredients.
your recipe.
1. Certain ingredients can cause clogging.
Remove Plunger Cap from Lid and insert
Plunger through hole. Press ingredients down
and around until mixture loosens around bottom
Blender becomes
of Jar.
clogged and not
2. Ingredient amounts higher than specified are
operating efficiently.
being used. Do not fill Jar above ¾ capacity (1.5
liters, 51 fl oz).
3. Large pieces of ice are not mixing properly. Use
smaller pieces of ice.
Air pocket has formed (cavitation) and mixture is
Blended mixture has
too cold or has solidified in areas, and blades are
lumps or texture is
spinning in cavity. Increase temperature by reducing
not even.
ice in recipe.
1. Blade assembly may be loose, missing a part,
or possibly damaged. Turn blender OFF and
unplug immediately. DO NOT disassemble blade
Noises or motions
assembly. Call Customer Service: 1-877-689-2838
unusual for normal
operation of the
2. Foreign objects from ingredients may have been
blender are detected.
put into Jar and are making unusual sounds.
Prior to adding ingredients to Jar and blending,
clean fruits/other ingredients and remove all
debris or any objects.
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Owner's Manual
Solution(s):
LIMITED WARRANTY
The NuWave Moxie
Pro High-Performance Blender
®
THE MANUFACTURER WARRANTS
The NuWave Moxie Pro High-Performance Blender is warranted to be free from
manufacturer defects. This Warranty covers original owner of this Blender for
personal household use only. This Warranty does not apply to products used
for commercial, rental or resale purposes. Motor is warranted for 5 years from
the date of purchase, under normal household use, and when operated in
accordance with the Manufacturer's written instructions. Jar, Blades, Plunger
Lid, Plunger, Plunger Cap, Lid Seal Ring, and Blender Base are warranted
for 1 year from the date of purchase, under normal household use, and when
operated in accordance with the Manufacturer's written instructions. The
Manufacturer will provide the necessary parts and labor to repair or replace
any part of the NuWave Moxie Pro High-Performance Blender at NuWave, LLC
Service Department. After the expiration of the warranty, the cost of the labor
and parts will be the responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer
and/or the serial number data plate is removed and/or defaced. Normal
deterioration of finish due to use or exposure is not covered by this Warranty.
This Limited Warranty does not cover failure, damages or inadequate
performance due to accident, acts of God (such as lightning), fluctuations in
electric power, alterations, abuse, misuse, misapplications, corrosive-type
atmospheres, improper installation, failure to operate in accordance with
the Manufacturer's written instructions, abnormal use or commercial use.
NuWave, LLC reserves the right to void the Limited Warranty, where allowable
by law, for products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all services
and parts not covered by the warranty; prepay the freight to and from Service
Department for any part or system returned under this warranty; and carefully
package the product using adequate padding material to prevent damage in
transit. The original container is ideal for this purpose. Include in the package
the owner's name, address, daytime telephone number, a detailed description
of the problem, and your "RGA number." Call 1-877-689-2838 or email
Authorization number). Provide the cooking system model & serial number
and proof of date of purchase (a copy of the receipt) when making claims
under this warranty.
MANUFACTURER'S OBLIGATION
The Manufacturer's obligation under this Limited Warranty is limited, to the
extent allowable by law, to repairing or replacing any part covered by this
Limited Warranty which upon examination is found to be defective under
normal use. The Limited Warranty is applicable only within the continental
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Owner's Manual