Limitation Of Liability - ProTeam SIERRA El Manual Del Propietario

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LIMITED WARRANTY
I n t r o d u c t I o n
No employee, agent, dealer, or other person is authorized to alter this limited warranty or
make any other warranty on behalf of ProTeam.
The terms of this limited warranty shall not be modified by ProTeam, the original owner, or
their respective successors or assigns.
How to Notify Us
If you discover that your Backpack or Canister has a defect that you believe is covered by
this limited warranty, you must notify ProTeam or the ProTeam authorized dealer who
sold you the Backpack or Canister within the applicable Warranty Period. You may contact
ProTeam Customer Service department at (866) 888-2168 between the hours of 7:30
a.m. and 5:00 p.m. Mountain Time or at any time via the fax number or the email address
listed in your Owner's Manual or on our website. In order for a warranty claim to be pro-
cessed as quickly as possible, we suggest that you complete the "Registration Card" made
available to you on the ProTeam website at www.pro-team.com.
Repair and Replacement Procedures
The battery pack is not field serviceable and must receive special handling
instructions for shipping. Contact ProTeam Customer Service at 866.888.2168
for shipping instructions and service options.
A Return Authorization Number (RAN) must be issued prior to shipping a Backpack or
Canister. Please call the Customer Service department number above or visit the ProTeam
website to request a RAN. If you have not submitted a completed Registration Card, you
must include a dated, written proof-of-purchase and a statement explaining the nature of
the malfunction with the RAN. If there is no local ProTeam authorized dealer, our Cus-
tomer Service department will give you the name and address of the nearest field service
representative or will provide you with the RAN and instructions for shipping your Back-
pack or Canister to the ProTeam repair facility. ProTeam or your local ProTeam authorized
dealer will determine whether your claim is covered by this limited warranty, subject to the
limitations or exclusions described in this limited warranty, or has exceeded the applicable
Warranty Period. Your local ProTeam authorized dealer will repair your Backpack or Canis-
ter, ship your Backpack or Canister to an authorized repair facility, or contact ProTeam for a
replacement. The decision to replace your Backpack or Canister is at the sole discretion of
ProTeam. Unauthorized repairs or modifications made to the Backpack or Canister, or use
of any parts in the Backpack or Canister other than genuine ProTeam parts, will nullify this
limited warranty. Coverage under this limited warranty is conditioned at all times upon
the original purchaser's compliance with these required notification and repair procedures.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PROTEAM BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY
ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR
INABILITY TO USE THE BACKPACK OR CANISTER OR PROTEAM'S NEGLIGENCE. SELLER
SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO
EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER
BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR
OTHERWISE), SHALL PROTEAM'S LIABILITY TO BUYER AND/OR ITS CUSTOMERS EXCEED
THE PRICE PAID BY THE ORIGINAL OWNER FOR THE BACKPACK OR CANISTER. The term
"consequential damages" shall include, but not be limited to, loss of anticipated profits,
business interruption, loss of use or revenue, cost of capital or loss or damage to property
or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential dam-
ages, so the above limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights
which vary from State to State.
This limited warranty is governed by the laws of the State of Missouri, U.S.A., without
regard to conflicts of law provisions.
Residential Cleaning Manual
17
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