Riester ri-medic Manual De Instrucciones página 18

9. TROUBLESHOOTING
The troubleshooting chart provides pointers on diagnosing issues associated with error or status codes.
Problem: The Riester ri-medic will not power on.
Solutions:The Riester ri-medic must be plugged in to charge before first use.
Problem: My Riester ri-medic is not communicating with my EMR/EHR system or network
Solutions:
a.) Be sure your Riester ri-medic is equipped with the Bluetooth® option
b.) Your ri-medic and wireless system must be configured to communicate. Refer to your EMR/EHR operator's
manual or contact your IT administrator or EMR/EHR provider.
c.) You may need to move your ri-medic closer to the wireless system. While the Bluetooth® capability on the
ri-medic has been rated up to a maximum range of 10m, be sure to minimize walls, structures and other
obstacles that may impede wireless connectivity.
TROUBLESHOOTING - BLOOD PRESSURE MODULE
Problem: Wrong size cuff, Misplaced cuff, or Blocked brachial artery
Solutions:
a.) Check that the cuff is in the correct position.
b.) Check that the cuff is properly tightened.
c.) Check that there is no excessive clothing between the arm and the cuff.
d.) Check that the cuff applied is of the correct size.
e.) The patient may have been moving too much.
f.) Take another BP reading.
Problem: Too much patient or environment motion or conditions causing tremors
Solutions:
a.) Check that the cuff is in the correct position.
b.) The patient may have been moving too much.
c.) Take another BP reading.
Problem: Air leak, Loose cuff, or Blocked or pinched hose
Solutions:
a.) Check that the hose has no sharp bends or is pinched.
b.) Check that the patient is not lying on the cuff.
c.) Check that the cuff is in the correct position.
d.) Check that the hose is connected to the system and the cuff.
e.) Check that the cuff is properly tightened.
f.) Check that the correct size cuff is being applied.
g.) Check that the cuff is not leaking air.
h.) Check that the hose connections are not damaged or loose.
i.) Take another BP reading.
Status Codes: 800, 900, 910, 970, 980, or 990
Problem: System error
Solutions:
a.) Take another measurement.
b.) If this is unsuccessful, power down, then power up the unit using the power button on the right side of the
unit. If the error does not recur immediately, take another measurement.
c.) If the error recurs, remove power from the unit (unplug any power supplies and remove the battery, if there
is one), then reconnect the power. If the error does not recur immediately, take another measurement.
d.) If the error recurs, contact Riester or an authorized service center.
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