Troubleshooting
Problem
Food does not
broil properly.
The oven
temperature is
too high or too
low.
There is water
dripping.
There is steam
coming through
the crack
between the
oven body and
the door.
Water remains in
the oven.
The oven will not
self-clean.
96
English
NX9900R_PRO RANGE_DOP36M96GL_DG68-01105C-02_EN.indd 96
Possible cause
The serving size may not be
appropriate.
The rack has not been properly
positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven temperature needs to
be adjusted.
You may see water or steam in
some cases depending on the
food you are cooking.
The oven temperature is too high
to start a self-clean operation.
The oven controls have been set
incorrectly.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.
Solution
Refer to the Broiling
recommendation guide for
serving sizes on page 51, and
then try again.
See the Broiling recommendation
guide on page 51.
Use suitable cookware.
Preheat the broil element for 10
minutes.
See the Broiling recommendation
guide on page 51.
See Temp in the Settings section
on page 70.
Let the oven cool and then wipe
with a dry dish towel.
This is not a product malfunction.
Allow the oven to cool and then
reset the controls.
See the Self Clean section on
page 61.
Deactivate the oven Child Lock
(see page 68).
2019-07-29
10:52:51