Ibm Service Support; Limited Five-Year Warranty; Unit Identification Numbers - Best Power Fortress 750 Guia Del Usuario

IBM Service Support

The troubleshooting table above provides solutions for some UPS problems. If you need more
help, please follow the Customer Process for Service for your area (below).
Limited 5-Year Warranty
The warranty service on the Best power 05200750B40, 05200750B41, 05201050B42, and
05201425B44 is element exchange. If the UPS becomes inoperative, the inoperative element will
be replaced. The process for obtaining a replacement element is referenced under "Customer
Process for Service." Under no conditions are IBM Customer Engineers authorized to remove the
covers. The UPSs for this program are warranted by Best Power for five years in the US,
Canada, AP (Asia, Pacific), LAD (Latin America) and EMEA (Europe, the Middle East, and
Africa). Warranty starts when the UPS is delivered to the customer or ninety (90) days after
shipment of UPS by Best Power or its subsidiary to IBM or IBM's customer, whichever is
earlier. See the Best Power limited Warranty as referenced on page 20 of this manual for details.
Products covered under this limited five-year warranty are:
Model
B40
B42
B44
B41

Unit Identification Numbers

The label in the front left corner of the unit shows these identification numbers:
MN: The IBM Machine Type/Model Number (9910)
PN: The IBM UPS Part Number
SN: The IBM UPS Serial Number
Customers who call for service may be asked for their unit's IBM UPS Serial Number.
ENGLISH
IBM Part Number Best Power Part Number
17G1852
17G1853
05200750B40
05201050B42
05201425B44
05200750B41
12
Coverage Area
US, Canada, AP, LAD
US, Canada, AP, LAD
US, Canada, AP, LAD
US, Canada, AP, LAD, EMEA