Troubleshooting - Petsafe PIG19 Manual Del Producto

Troubleshooting

The receiver collar is not beeping
or correcting.
The receiver collar is beeping, but
the pet is not responding to the
static stimulation.
The receiver collar has to be
held on top of the boundary
wire to activate.
The receiver collar activates
inside the house.
28
• Charge the receiver collar.
• Make sure the receiver collar is turned on and the
battery status lights are flashing every 4–5 seconds.
• Check that both lights are lit on the fence transmitter.
If not, perform the "System Test."
• Make sure the static stimulation is set at level 2 or above.
• Test the receiver collar with the test light by walking toward
the boundary wire. If the test light flashes, adjust the fit of the
receiver collar.
• Trim your pet's fur where the contact points touch the neck
and/or switch to the longer contact points.
• The contact points must be in contact with pet's skin.
• Increase the static stimulation level.
• Repeat the training steps to reinforce training.
• Purchase a stronger receiver collar by contacting the
Customer Care Centre.
• Charge the receiver collar.
• Make sure the receiver collar is turned on and the battery
status lights are flashing every 4–5 seconds.
• Adjust the boundary width control knob clockwise to
increase the distance from the boundary wire that the
receiver collar activates. Verify that the boundary control
switch is placed at the proper setting according to the
amount of boundary wire used.
• If using a double loop layout, make sure the boundary wires
are separated at least 1.5 m.
• If the receiver collar still has to be held on top of the
boundary wire, perform the "System Test."
• Turn the boundary width control knob anti-clockwise to
decrease the distance from the boundary wire that the
receiver collar activates.
• Make sure the boundary wire is not running within 4.5 m
of the house. The signal can transmit through the walls of
your house.
• Make sure the boundary wires are twisted from the
boundary to the fence transmitter.
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