Troubleshooting; Test Light Instructions - Petsafe HDT11-13911 Instrucciones De Uso Y Manual De Adiestramiento

My pet is not responding
when I press a button.
The Receiver Collar will
not turn on.
The Receiver Collar is
not responding to the
Handheld Remote.

Test Light Instructions

1. Turn the Receiver Collar on.
2. Hold the Test Light Contacts to the Contact Points.
3. Press a Stimulation Button on the Handheld Remote.
4. The Test Light will flash. Note: At higher Stimulation Levels, the Test
Light will flash brighter.
5. Turn the Receiver Collar off.
Save the Test Light for future testing.
Note: If the Test Light does not flash, replace the batteries and re-test.
If Test Light still does not flash, contact the Customer Care Center or
visit our website at www.petsafe.net.
Important: The Test Light Tool can be used to tighten the Contact Points. This Receiver Collar
has special Contact Points that may crack if they are over-tightened. If your Contact Points ever
become loose, do not turn them any more than one-quarter turn beyond finger tight.

Troubleshooting

: Check to see if the Receiver Collar has been turned on.
: If your range has reduced from the first time you have used it, please
check to see if the batteries are low in either the Handheld Remote or
Receiver Collar.
: You can verify the Receiver Collar is delivering stimulation to your pet
by using the Test Light Tool enclosed in your kit. Please refer to the
"Test Light Instructions" section for details.
: Increase the stimulation level. Refer to "Find the Best Stimulation
Level For Your Pet" for more information.
: Make sure the Receiver Collar's Contact Points are placed snugly against
your pet's skin. Refer to "Fit the Receiver Collar" for more information.
: Check that the batteries have been installed properly. See "Prepare the
Receiver Collar."
: Verify the Receiver Collar is on.
: If the Indicator Light does not come on when any button is pressed on
the Remote, ensure that the batteries are inserted properly.
: If the first two solutions did not resolve your problem, see "To Pair the
Handheld Remote and the Receiver Collar."
www.petsafe.net 21