Amway eSpring Manual Del Propietário página 10

TR O U B L ES H O O T I NG
CONCERN
Water flow rate out of Diverter has
reduced.
Water flow rate out of eSpring
reduced or was initially low.
Water flow rate from other (NON-eSpring
faucet/dispensing device) has reduced.
Water tastes musty.
Water is orange.
Water smells like rotten eggs.
Occasional white sediment or flakes in
water (cloudy ice cubes or white film on
boiled water).
Water does not clear after flushing
Water does not clear.
No lights on the display.
Inconsistent or no rolling water drops
during treated water flow.
Water Purifier is beeping continuously.
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1035793_eng.indd 8
CAUSE(S)
Screen on inlet is clogged.
Screen on the treated water port is clogged.
Cold water shut-off valve(s) not fully open.
Supply Connector improperly installed (facing the
wrong direction).
® Faucet has
Screen on the Supply Connector with flow con-
troller may be clogged.
If all above solutions did not help, Cartridge may
be clogged with dirt due to high particle content
in water.
Damaged Pressure Regulator.
System not used enough. Daily usage recom-
mended or at least a few times within 2 weeks.
Cartridge not dried out before storing outside
System for more than 1 month.
Cartridge in System not used for more than 1
month.
High iron content.
Sulfur reducing bacteria is in the water supply.
Calcium carbonate is in water supply.
Trapped air or incomplete flush.
Damaged Cartridge.
For questions regarding changes in the display, please refer to the table on p. 6.
Below are some common concerns regarding display changes of the Water Purifier.
View Display while troubleshooting.
Water Purifier is not plugged into outlet with
continuous power.
Power outage.
Electronic Module is not working properly.
Power Adapter not fully installed.
Damaged Bracket.
Top Shroud is off or loose.
Cartridge is not working properly.
New Cartridge not fully flushed before Water
Purifier plugged in.
Electronic Module is not working properly.
SOLUTION(S)
Clean treated water screen with brush.
Unscrew treated water port and clean screen with brush.
Make sure all shut-off valve(s) are completely opened.
Check installation p. 4, Fig. 22.
-Turn off cold water supply and drain water from line by opening faucet.
- Remove tube from screen side of Supply Connector with flow controller from
cold water supply tube, p. 9, Fig. 32; p. 4, Fig. 22.
-Clean screen with a brush and re-insert tube, p. 4, Fig. 21.
Use the web site to order replacement Cartridge or contact Customer
Service, p. 11, 10-0186.
Contact Customer Service to replace Pressure Regulator, p. 12, WTI-0430.
Flush for an additional 3 minutes prior to use.
-If this does not work, disinfect Base of unit. Remove Cartridge and put 5 ml
or a teaspoon of household liquid bleach into a cup of cold water. Put solution
into Base and fill ¼ with cold water. Reinstall Cartridge and tubing (Replace-
ment instructions, pp. 9-10). Let sit for 10 minutes. Run water through
System for at least 5 minutes prior to use. If problem is not resolved, use web
site to order a replacement Cartridge, p. 11, 10-0186.
Cartridge is not designed to remove iron. Use of an iron cartridge prior to the
System may extend the life of the Cartridge.
NOTE: Cartridge is not designed to remove sulfur, the following solution is
only temporary:
Disinfect Base of unit. Remove Cartridge and put 5 ml or a teaspoon of
household liquid bleach into a cup of cold water. Put solution into Base and fi ll
¼ with cold water. Reinstall Cartridge and tubing (Replacement instructions,
pp. 9-10).
Let sit for 10 minutes. Run water through System for at least 5 minutes
prior to use. If problem is not resolved, use web site to order a replacement
Cartridge, p. 11, 10-0186.
Cartridge is not designed to remove calcium carbonate. The condition is
normal and no action is needed.
Repeat flush for a minimum of 5 U.S. gallons (20 liters) (approximately 5-15
minutes) 2 additional times. If still not clear, contact Customer Service to
replace Cartridge, p. 11, 10-0186.
Contact Customer Service to replace Cartridge, p. 11, 10-0186.
Plug Water Purifier into outlet with continuous power. Plug in a nightlight to
verify outlet has power.
Do not use the Water Purifier until the power returns.
Refer to Electronic Module display chart on pg. 6 or contact Customer
Service, p. 13 for assistance.
Make sure Power Adapter is fully installed in back of Electronic Module and
plug is fully installed in outlet.
Call Customer Service, p. 13 for replacement.
Make sure the cord strain relief is in groove on back of Water Purifier and
replace Top Shroud (Instructions on p. 12, Fig. 48-49).
Cartridge not threaded into position (p. 11, Fig. 41). If not, Contact Customer
Service, p. 13 for assistance, Cartridge may need to be replaced.
Unplug Water Purifier. Flush Cartridge 5 minutes. Plug back in.
Unplug Water Purifier. Wait 5 minutes. Plug back in. Electronic Module may
need to be replaced – Use web site to order replacement, p. 11, WTI-0417.
6/10/14 4:42 PM