- GB -
24
Malfunctions
Malfunction
No display
No network connection, VNANO not online
(no
Linked
symbol on the display)
No DMX on Universe 1
RDM not functional
The output is always accessed
Date or time are wrong after interrupting the
power supply
Cause
No 24V voltage supply
Unit poles reversed
Network IP address incorrect
More than one DEPENCE in the network
with the same IP address
DMX terminal incorrectly connected to the
terminal block
Both Universes are set to Universe 2 in the
setup menu
DMX terminal incorrectly connected to the
terminal block
The connected devices are not RDM
capable
There is a DMX Splitter connected between
the VNANO and the devices which are not
RDM capable
RDM deactivated
The manual setting of the
Toggle Out
function is given priority over access by the
DEPENCE software
The internal battery is low
Remedy
Check the voltage supply and ensure all
connections are properly established
The default IP address at delivery is
192.168.003.011
Ensure that the computer is allocated a fixed
IP address. Ensure that the first three
numbers of the IP address of the computer
and the VNANO match. e.g.192.169.003.XXX
Check the terminals
DMX 1/DMX 2
Access 8.Setup and set Universe 1 to 1 and
Universe 2 to 2
Check the terminals
DMX 1/DMX 2
Access main menu 8.Setup and set RDM
Active 1 to ON and RDM Active 2 to ON
4.Port Out
function: Reset the output by
means of the
Toggle Out
function.
Send in the unit for maintenance.