Poolstar SAS warrants to the original owner that the goods shall remain free of manufacturing and
material defects for a period of two (2) years.
The compressor is guaranteed for a period of five (5) years.
The titanium tube heat exchanger is guaranteed for a period of fifteen (15) years against chemical
corrosion, except in the case of damage due to freezing.
Consumables (Filter, cells, joints, strainer, bearings, check valves) are guaranteed for a period of six
(6) months.
The other components of the condenser are under warranty for a period of two (2) years.
The warranty enters into force on the first billing date.
This warranty does not apply to the following situations:
-
Faults or damage arising from installation, operation, or repairs which do not comply with the
safety instructions.
-
Faults or damage arising from an improper chemical environment in the pool.
-
Faults or damage arising from unintended use of the device.
-
Damage arising from negligence, accidents, or force majeure.
-
Faults or damages arising from the use of unauthorised accessories.
Repairs undertaken during the warranty period must be approved before being carried out by a
qualified technician. This warranty is void in the event of repairs to the device made by individuals
which have not been authorised by Poolstar.
The parts under warranty shall be replaced or repaired at the discretion of Poolstar. Faulty parts
must be returned to us during the warranty period in order to be covered. The warranty does not
cover unauthorised replacements or labour costs. Delivery costs for returning the faulty part are not
covered by the warranty.
With respect to the chlorinator:
This warranty does not apply to the following situations:
-
Faults or damage arising from installation, operation, or repairs which do not comply with the
safety instructions.
-
Faults or damage arising from improper use of the chlorinator, pursuant to the manufacturer's
recommendations set out in this User Guide.
-
Faults or damage arising from an improper chemical environment in the pool.
-
Faults arising from failure to maintain the chemical properties of the pool at the appropriate
levels, pursuant to the manufacturer's recommendations set out in this User Guide.
-
Faults or damage arising from sabotage, accidents, electrical surges, abuse, negligence, unau-
thorised or unqualified repairs, alterations to the product, or damage due to fire, floods or
frost, acts of God or force majeure.
-
Faults or damage arising from unintended use of the device.
-
Damage arising from negligence, accidents, or force majeure.
-
Faults or damages arising from the use of unauthorised accessories.
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EN
WARRANTY