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Warranty information
KEEP RECEIPT AS PROOF OF PURCHASE
WHAT IS COVERED
Your Ford Connected Charge Station includes a limited
warranty by Ford Motor Company Limited (Ford) (Ford Mo-
tor Company of Canada, Limited for purchasers in Canada)
that covers original defects in materials and workmanship
for a period of three years from the date of purchase, pro-
vided it is used for normal household purposes in accor-
dance with the Ford Connected Charge Station User Guide,
subject to What is Not Covered and Warranty Limitations
and Exclusions provided below. You must demonstrate
proof of purchase and please retain your receipt as proof of
purchase. This warranty provides, at no extra cost to you,
labor and parts necessary to ensure your Ford Connected
Charge Station is in proper operating condition during the
limited warranty period. The replacement of any part of
your Ford Connected Charge Station under the limited war-
ranty will not extend the period of the limited warranty.
Any replaced defective parts will become the property of
Ford. Ford, at its discretion, may repair or replace your Ford
Connected Charge Station. Repair parts and/or replace-
ment product may be either new or reconditioned at the
discretion of Ford.
WHAT IS NOT COVERED
Ford shall not be liable for costs, damages, malfunction, or
repairs incurred as a result of, due to, or from abnormal op-
erating conditions (including exposure to acid, chemical
fumes, metallic dust, or extreme temperatures), accident,
abuse, damage, disaster, misuse, unauthorized alteration,
or repair, improper connection with peripherals, electrical
fault or utility surge, installation by anyone other than a li-
censed electrician, or if the Ford Connected Charge Station
was not operated or maintained in compliance with the
Ford printed operating instructions, including the Ford Con-
nected Charge Station User Guide.
Ford Connected Charge Station Operation Manual
WARRANTY LIMITATIONS AND EXCLUSIONS
This limited warranty is the sole and exclusive warranty
provided by Ford with respect to the Ford Connected
Charge Station and is in lieu of and excludes all other war-
ranties, express or implied, arising by operation of law or
otherwise, including without limitation, merchantability or
fitness for a particular purpose, and whether or not Ford's
products are specifically designed and/or manufactured for
your use or purpose and all other express and implied war-
ranties for the Ford Connected Charge Station, including
the warranties of merchantability and fitness for a particu-
lar purpose, are hereby disclaimed, where permitted by law.
In no event, will Ford or any of its authorized dealers be li-
able to you or any third party for any damages in excess of
the purchase price of the Ford Connected Charge Station.
This limitation applies to damages of any kind including
any direct or indirect damages, lost profits, lost savings, or
other special, incidental, exemplary or consequential dam-
ages whether for breach of contract, tort or otherwise, or
whether arising out of the ability or inability to use the Ford
Connected Charge Station. Some States or Provinces do
not allow the exclusion or limitation of damages, so the
above limitation or exclusion may not apply to you. This
limited warranty does not apply when the Ford Connected
Charge Station is not installed by a licensed electrician. Any
evidence of an attempt to disassemble or reverse engineer
the Ford Connected Charge Station will void the limited
warranty. This warranty gives you specific legal rights, and
you may also have other rights which vary by jurisdiction.
This limited warranty is not transferable, except where pro-
hibited by applicable law.
LJ98-10C823-AC / LJ98-10C823-AD
WARRANTY SERVICE
Please contact the Ford Customer Relationship Center.
In the United States:
In Canada:
Ford Motor Company
Customer Relationship Cen-
tre
Customer Relationship Cen-
ter
Ford Motor Company of
Canada, Limited
P.O. Box 6248
P.O. Box 2000
Dearborn, MI 48121
Oakville, Ontario L6J 5E4
1-800-392-3673 (FORD)
1-800-565-3673 (FORD)
(TDD for the hearing im-
paired: 1-800-232-5952)
www.ford.ca
www.owner.ford.com
Table 3: Ford Customer Relationship Center
You can download the User Manual / Installation Manual
for the Ford Connected Charge Station online by visiting
www.owner.ford.com/support or http://www.ford.ca/
owners
Published September 09, 2022
5111756A02: Ford Connected Charge Station Operation
Manual SAE
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