Troubleshooting
Symptom
Cause
The power turns off
The oven has been
during operation.
cooking for an extended
period of time.
The cooling fan is not
working.
Trying to operate the
oven without food inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
There is a popping
Cooking sealed food or
sound during
using a container with a
operation, and the
lid may cause popping
oven doesn't work.
sounds.
The oven exterior
There is not sufficient
ventilation space for the
is too hot during
operation.
oven.
Objects are on top of the
oven.
The door cannot be
Food residue is stuck
opened properly.
between the door and
oven interior.
62 English
Action
After cooking for an extended
period of time, let the oven
cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear of
the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Designate only one socket to
be used for the oven.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified in the
product installation guide.
Remove all objects on the top
of the oven.
Clean the oven and then open
the door.
Symptom
Cause
Heating including
The oven may not work,
the Warm function
too much food is being
does not work
cooked, or improper
properly.
cookware is being used.
Too much food is being
The thaw function
does not work.
cooked.
The interior light is
The door has been left
dim or does not turn
open for a long time.
on.
The interior light is
covered by foreign
matter.
A beeping sound
If the Auto Cook function
occurs during
is being used, this
cooking.
beeping sound means
it's time to turn over the
food during thawing.
The oven is installed on
The oven is not level.
an uneven surface.
There are sparks
Metal containers are used
during cooking.
during the oven/thawing
functions.
Action
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Reduce the amount of food
and start the function again.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the Cancel button.
Clean the inside of the oven
and check again.
After turning over the food,
press the Start button again to
restart operation.
Make sure the oven is installed
on flat, stable surface.
Do not use metal containers.