Troubleshooting - melitta CI TOUCH Manual De Instrucciones

Troubleshooting

12 Troubleshooting
If the actions listed below fail to rectify the problems or other problems not listed here
occur, contact our hotline (local rate).
The service number can be found on the lid of the water tank or in the Service area of our
website.
Problem
Coffee only emerges
from the outlet in drips.
Coffee does not flow
through.
Grinder does not grind
coffee beans.
Fill beans display flashes
although the bean con-
tainer is full.
Loud grinder noise.
Brewing unit cannot be
inserted after removing.
System error appears on
the display.
52
Cause
Grinding fineness too
fine.
Appliance soiled.
Appliance is covered
inside with limescale.
Water tank not filled or
inserted incorrectly.
Brewing unit clogged.
Beans do not drop into
ƒ
the grinder.
Tilt lever is positioned
ƒ
vertically.
Coffee beans too oily.
ƒ
Foreign object in the
ƒ
grinder.
Beans do not drop into
the grinder. Insufficient
ground beans in the
brewing chamber.
Foreign object in the
grinder.
Brewing unit is not cor-
rectly locked.
Drive is not in the correct
position.
Display software prob-
lem.
Action
Set a coarser grinding fineness (see sec-
ƒ
tion 8.8).
Clean the brewing unit (see section 9.3).
ƒ
ƒ Run the cleaning programme (see sec-
tion 9.6).
Descale the appliance (see section 9.7).
ƒ
Fill the water tank and ensure it is posi-
ƒ
tioned correctly (see section 4.6).
Clean the brewing unit (see section 9.3).
ƒ
Tap lightly on the bean container.
ƒ
Clean the bean container.
ƒ
Move the tilt lever to the left or right.
ƒ
Use different coffee beans.
ƒ
Contact the hotline.
ƒ
Press button for cup dispensing.
ƒ
Contact the hotline.
ƒ
Check that the handle for the brewing unit
ƒ
locking mechanism is correctly engaged
(see section 9.3).
Press and hold the "Coffee strength"
ƒ
button. Also press the ON/OFF button. The
appliance initialises. Release the buttons
again.
Switch the appliance off and on again (see
ƒ
section 4.1).
Contact the hotline.
ƒ