Cooking temperature was not observed because the bowl and the
heating element did not fit tightly.
•
Wrong ingredients or settings were chosen.
•
General proportions were not observed, the size of the
ingredients was too large.
•
Wrong time settings.
•
Chosen recipe is not appropriate for the device.
Steaming: the amount of water in the bowl is too little to provide
enough steam.
Too much moisture inside the bowl.
Frying:
Too much oil was added.
Cooking: the water boiled away during preparation of foods with
high acidity.
Too much dough in the bowl.
Baking (dough did
Proofed dough has reached the inner lid
not bake through):
and covered the steam valve.
THE DISH IS OVERCOOKED
Possible Causes
Wrong ingredients, wrong size of ingredients or time settings.
The dish remained in the unit with the "Keep Warm" on for too long after
it's been cooked.
LIQUID BOILS AWAY DURING COOKING
Possible Causes
Milk boils away.
•
Ingredients were not properly processed (washed poorly, etc.)
•
Wrong general proportions or ingredients.
THE DISH IS BURNT
Possible Causes
•
The bowl was not properly washed after last use.
•
Non-stick coating is damaged.
General amount of ingredients is smaller than recommended.
Cooking time was too long.
Frying: oil was not added; the ingredients have not been stirred or turned
over.
Stewing: not enough liquid.
Cooking: not enough liquid (proportions were not observed).
8
•
There should not be any foreign objects between the lid and the
housing of the device, remove if any.
•
Always make sure that the heating element is clean and fits tightly
with the bowl before cooking.
•
We recommend using recipes adjusted for the device. Choose proven
recipes only.
•
Set the time and cooking program, choose ingredients, proportions,
and the size of ingredients according to the recipe.
Use the amount of water recommended. If in doubt, check the water level
while steaming.
•
Frying ingredients add an amount of oil enough just to cover the
bottom of the bowl.
•
Follow recommendations given in the recipe while deep frying.
Do not close the lid of the device while frying unless specified in the recipe.
Using frozen ingredients defrost and drain before frying.
Certain products need to be processed before cooking: washed, browned, etc.
Follow recommendations given in the recipe.
Use a smaller amount of dough.
•
Take the baked product out of the unit, turn it over and place back.
Bake until ready.
•
Next time use smaller amount of dough.
Solving the Problem
•
We recommend using the recipes adjusted for your model. Try
choosing proven recipes only.
•
Set the time and cooking program, choose ingredients, propor-
tions, and the size of ingredients according to the recipe.
We recommend using the "Keep Warm" function moderately. If your
device features the function of disabling the "Keep Warm" in advance,
use it to avoid the problem.
Solving the Problem
Depending on the quality of milk used, it may boil away. To avoid this,
we recommend using only ultra-pasteurized milk with the fat content
of 2.5% or less. Dilute milk with water if needed.
•
We recommend using the recipes adjusted for the device. Try
choosing proven recipes only. Set the time and cooking program,
choose ingredients, proportions, and the size of ingredients
according to the recipe.
•
Whole grains, meat, fish, and seafood need to be rinsed thor-
oughly before cooking.
Solving the Problem
Make sure that the bowl is clean and has no coating defects before
cooking.
Use proven recipes, adjusted for the device.
Reduce the cooking time or follow recommendations given in the
recipe adjusted for your model.
Frying products add amount of oil enough just to cover the bottom of
the bowl. Stir ingredients thoroughly while frying or turn over as required.
Add more liquid. Avoid opening the lid while stewing.
Follow recommended ratio of liquids to solids while cooking.
Baking: the bowl was not greased before baking.
INGREDIENTS LOOSE THEIR SHAPE WHEN COOKED
Possible Causes
Ingredients have been over stirred.
Cooking time was too long.
BAKED GOODS ARE OVERLY MOIST
Possible Causes
Improper ingredients causing excess moisture have been used (juicy fruits
or vegetables, frozen berries, sour cream, etc.)
Baked product has been left in the unit with the closed lid for too long.
BAKED GOODS DO NOT RISE
Possible Causes
Eggs and sugar were poorly whipped.
The dough stayed for too long before being baked.
The flour wasn't sifted or the dough was poorly kneaded.
Wrong ingredients.
Wrong recipe.
Certain REDMOND multicookers feature an overheat protection in "STEW" and "SOUP" programs. In case there is no
liquid in the bowl, the device automatically interrupts the program and switches to "Keep Warm".
Table of Recommended Steaming Time for Various Products
Product
Weight, g/pcs
Pork / beef fillet (cut into 1.5 cm cubes)
500
500
Mutton fillet (cut into 1.5 cm cubes)
500
500
Chicken fillet (cut into 1.5 cm cubes)
500
500
180 (6 pcs) /
Meatballs / cutlets
500
450 (3 pcs)
Fish fillet
500
500
Shrimps (cooked, peeled, frozen)
500
500
Potatoes (cut into 1.5 cm cubes)
500
500
Carrots (cut into 1.5 cm cubes)
500
500
Beet (cut into 1.5 cm cubes)
500
500
Vegetables (frozen)
500
500
Steamed eggs
3 pcs
500
Remember, that these are general recommendations only. In reality, cooking time may vary from the recommended
one, depending on the quality of the products used and on your personal preferences.
Grease the bottom and sides of the bowl with butter or oil before
baking (do not pour oil inside).
Solving the Problem
Frying foods, do not stir the ingredients more often than every 5-7 minutes.
Reduce cooking time or follow recommendations given in the recipe
adjusted for the device.
Solving the Problem
Use ingredients according to the recipe. Try to avoid using ingredients
causing excess moisture or use them in smaller amounts.
We recommend taking baked product out of the unit right after the
baking cycle finishes or leaving it on the "Keep Warm" for a short
period of time only.
Solving the Problem
Use proven recipes adjusted for the device. Choosing, measuring,
and processing ingredients follow recommendations given in
the recipe.
Cooking time, minutes
Water, ml
RMC-M10E
RMC-M20E
RMC-M30E
35/45
35/40
30/30
35
35
30
35
30
30
30/40
30/40
15/30
35
25
20
30
20
20
40
35
40
35
35
40
50
50
1 hour 30 minutes
35
30
30
25
25
30