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OCX 8800
Apéndice C Envío de Material
RETURNING MATERIAL
If factory repair of defective equipment is required, proceed as follows:
1.
Secure a return authorization number from a Rosemount Analytical sales office or representative
before returning the equipment. Equipment must be returned with complete identification in
accordance with Rosemount Analytical instructions or it will not be accepted.
In no event will Emerson Process Management be responsible for equipment returned without
proper authorization and identification.
2.
Carefully pack defective unit in a sturdy box with sufficient shock absorbing material to ensure
that no additional damage will occur duringshipping.
3.
In a cover letter, describe completely:
a) The symptoms from which it was determined that the equipment is faulty.
b) The environment in which the equipment has been operating (housing, weather, vibration,
dust, etc.).
c) Site from which equipment was removed.
d) Whether warranty or nonwarranty service is requested.
e) Complete shipping instructions for return of equipment.
f)
Reference the return authorization number.
4.
Enclose a cover letter and purchase order and ship the defective equipment according to
instructions provided in Rosemount Analytical
Return Authorization, prepaid, to:
Rosemount Analytical Inc.
RMR Department
Daniel Headquarters
11100 Britmore Park Drive
Houston, TX 77041
If warranty service is requested, the defective unit will be carefully inspected and tested at the factory.
If failure was due to conditions listed in the standard Rosemount Analytical warranty, the defective unit
will be repaired or replaced at Rosemount Analytical's option, and an operating unit will be returned to
the customer in accordance with shipping instructions furnished in the cover letter.
For equipment no longer under warranty, the equipment will be repaired at the factory and returned as
directed by the purchase order and shipping instructions.
Manual de Instrucciones
IM-106-880 Edición en Castellano
Mayo 2005
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