PRODUCT CERTIFICATION
For information on product certification, see http://www.oursson.com or ask seller for a copy.
Only a qualified specialist from OURSSON AG service center must do the repair.
SERVICING
Company OURSSON AG expresses great apprecia-
tion to you for choosing our products. We have done
everything possible so that this meets your needs,
and the quality corresponds to the best world stand-
ards. If your OURSSON branded product will need
maintenance, please contact one of the authorized
service center (hereinafter - ASC). A complete list of
ASC and their exact addresses can be found on the
website www.oursson.com.
Warranty obligations OURSSON AG:
1. Warranty obligations OURSSON AG, provided ASC
OURSSON AG, apply only to models designed
OURSSON AG for the production or supply and
sale within the country where the warranty service
is provided, purchased in this country, certified for
compliance with the standards of this country, and
also marked the with official marks of conformity.
2. Warranty obligations OURSSON AG operate within
the law on protection of consumer rights and are
regulated by the laws of the country in which they are
provided, and only when the product is used exclu-
sively for personal, family or household purposes.
Warranty obligations OURSSON AG shall not apply
to uses of goods for business purposes or in con-
nection with the acquisition of goods to meet the
needs of enterprises, institutions and organizations.
3. OURSSON AG sets for its products the following
terms of use and warranty periods:
Product name
Microwave ovens
breadmakers, induction hobs
Multicookers, kitchen processors,
electric kettles, electric grills,
hand blenders, hand mixers,
meat grinders, blenders, toasters,
airpots, toasters, juicers, steam-
ers, coffee makers, choppers,
freezers, refrigerators, automatic
coffee machines fermenter/yogurt
maker
Kitchen scales
4. Warranty obligations OURSSON AG shall not apply to
the following products, if their replacement is assumed
and is not connected with disassembling products:
• Batteries.
• Cases, straps, cords for carrying, mounting ac-
cessories, tools, documentation that came with
the product.
5. Warranty does not cover defects caused due to
violations of the rules of consumer use, storage or
12
Terms
Warranty
of use,
Period,
months
months
60
12
36
12
24
12
transportation of the goods, actions of third parties
or force majeure, including but not limited to the fol-
lowing cases:
• If the defect was a result of careless handling,
used for other purposes, violations of conditions
and rules of operation set forth in the instruction
manual, including as a result of exposure to high
or low temperatures, high humidity or dust, traces
of opening the device independently and/ or self-
repair, mismatch state standards for power grids,
getting liquids, insects or other foreign objects,
substances inside the device, as well as long-term
use of the product in extreme operational modes.
• If the defect of the product was a result of unau-
thorized attempts to test the product or make any
changes in its construction or software programs,
including repair or maintenance in unauthorized
service centers.
• If the defect of the product was a result of use of
non-standard and/or low quality equipment, ac-
cessories, spare parts, batteries.
• If the defect of the product is associated with
its use in conjunction with additional equipment
(accessories), other than additional equipment
recommended by OURSSON AG for use with this
product. OURSSON AG is not responsible for the
quality of the additional equipment (accessories)
manufactured by third parties, for the quality of
its products together with such equipment, as
well as the quality of the work of the additional
equipment of OURSSON AG together with the
products of other manufacturers.
6. Product defects detected during the lifetime of the
product are eliminated by the authorized service cent-
ers (ASC). During the warranty period, elimination of
defects is free of charge with the presentation of the
original certificate of guarantee and documents that
confirm the fact and date of the contract of retail pur-
chase. In the absence of such documents, warranty
period is calculated from the date of manufacture of
goods. It should be taken into account:
• Setup and Installation (assembly, the connection,
etc.) of the product described in the documentation
attached to it, does not enter the scope of warranty
OURSSON AG and can be performed by the user
as well as the specialists of most authorized ser-
vice centers on a paid basis.
• Work upon maintenance of products (cleaning and
lubricating the moving parts, replacement of consum-
ables and supplies, etc.) are made on a paid basis.
7. OURSSON AG is not responsible for any dam-
age directly or indirectlycaused by their products to