TROUBLESHOOTING
CONCERN
Water leakage around the
tubing connections on the
bracket for the Diverter
tubing connections.
Water leakage around the
tubing connections on the
Bracket or Auxiliary Faucet
tubing connections at
supply connector with fl ow
controller.
Water leaks at the
Diverter.
Water leaks at the
Diverter pin.
Water fl ows
simultaneously from the
treated and untreated
ports on the Diverter.
Water fl ow rate out of
the Auxiliary Faucet has
reduced.
Water fl ow rate out of the
Diverter has reduced.
Water fl ow rate has
reduced.
12
CAUSE(S)
Tubing supports not installed.
Tubing cut where it was
bonded.
Tubing is not cut evenly or
thoroughly.
Tubing damaged on the surface.
Tubing not inserted far enough or
not seated well in notches on the
back of the unit.
Tubing not pushed all the way onto
the barbs.
Nuts not tightened all the way.
Connections at the faucet and/or
adapter are loose.
Damaged internal seal.
Diverter pin not pushed in after
each use.
Damaged internal seal.
Shut-off valve not fully opened.
Screen on the fl ow controller may
be clogged.
Screen on inlet is clogged.
Screen on the treated water port
is clogged.
If all above solutions did not help,
Cartridge is clogged with dirt due
to high particle content in the
water.
SOLUTION(S)
- Remove tubing (p. 14, 5C).
- Locate and install tubing supports in white tubing only (p. 4,16A).
- Call Customer Support to order tubing supports.
- Remove tubing (p. 14, 5C) and supports.
- Re-trim and install tubes (p. 4,14A-18A).
NOTE: If tubing is too short call Customer Support to order
replacement tubing.
- Remove tubing (p. 14, 5C).
- Mark tubing (p. 4, 15A and p.7, 2B).
- Install tubing (p. 4, 17A & 18A and p. 9, 16B & 17B)
Tubing needs to be pushed completely onto the barbs and nuts
completely hand tightened (p. 3, 8A & 9A).
Tighten all connections between the faucet and the Diverter (p. 3, 3A
or 4A or 5A).
Call Customer Support to order replacement.
Follow Diverter use instructions (p. 5, 20A).
Call Customer Support to order replacement Diverter.
Make sure shut off valve is completely opened.
Turn off cold water supply and drain water from the line by opening
the auxiliary faucet. Hold down each side of the connector and pull
to remove the tube (p. 9, 13). Clean the screen with a brush and
re-insert the tube (p. 9, 13).
Clean inlet screen with a brush. Inlet shown on p. 3, 3A.
Unscrew treated water port and clean screen with a brush.
(p. 5, 19A)
Call Customer Support to order replacement cartridge (follow
instructions on pp. 14-16).