Troubleshooting - DeLonghi La Specialista PRESTIGIO EC935X Manual Del Usuario

11. TROUBLESHOOTING

PROBLEM
There is water in the drip tray (A10)
No espresso coffee is delivered
The portafilter (C1) cannot be attached
to the appliance
The espresso coffee drips from the
edges of the portafilter (C1) rather than
the holes
The coffee crema is too light (delivered
from the spout too fast)
The coffee crema is too dark (delivered
from the spout too slowly)
At the end of descaling, the appliance
requests a further rinse
CAUSE
It is normal: due to the internal water
circuits operations
No water in the tank (A14)
The light is on to indicate that the
coffee or steam circuit is empty
The coffee filter (C2) or (C3) is blocked
The tank (A14) has been inserted incor-
rectly and the valves on the bottom are
not open
Scale in the water circuit
Coffee grind too fine or too much coffee Adjust coffee dose and grinding (refer to
The ground coffee has not been pressed
or is too much
The portafilter is inserted incorrectly
The espresso boiler gasket has lost elas-
ticity or is dirty
The coffee filter is clogged
The appliance settings need reviewing
The appliance settings need reviewing
During the rinse cycle, the water tank
has not been filled to the MAX level
21
SOLUTION
Regularly empty and clean the drip tray
Fill the tank
Press the button corresponding to the
light to fill the circuit
Rinse the filters under abundant running
water.
Press the tank down lightly to open the
valves on the bottom
Descale as described in section "10.
Descaling"
Quick Guide)
Repeat grinding with new settings. Reduce
the powder quantity: check if the filte r(sin-
gle or double filter) is the same size as the
selector of grinding quantity (2x button (B3)
selected or not)
Attach the portafilter correctly and rotate
firmly as far as it will go
Have the espresso boiler gasket replaced by
Customer Services
Rinse the filters under abundant running
water.
Refer to quick guide for suggestions
Refer to quick guide for suggestions
Complete the rinse cycle from point (8) of sec-
tion "10. Descaling"
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