SERVICE INFORMATION
CONTACT THE
FIRMAN
PRODUCT SERVICE
DEPARTMENT AT
1-844-347-6261
www.firmanpowerequipment.com
to obtain warranty service
information or to order
replacement parts or
accessories.
HOW TO ORDER REPLACEMENT PARTS
1.
Model No. ,Rev. Level and Serial No. and all
specifications shown on the Model No./Serial
Place
No. plate.
2.
Parts number or numbers as shown in
the
Parts List section.
3.
A brief description of the trouble with
the
generator.
REGISTER YOUR PRODUCT
Register your Firman generator online at
www.firmanpowerequipment.com Contact
the FIRMAN Service Center and FIRMAN
will troubleshoot any issue via phone or e-
English
FIRMAN1Page 47
or at
mail.
WARRANTY
FIRMAN Three (3) Year Limited Warranty
Warranty Qualifications
FIRMAN GENERATOR will register the warranty
upon receipt of your Warranty Registration Card
and a copy of your sales receipt from one of
FIRMAN's retail locations as proof of purchase.
Please submit your warranty registration and your
proof of purchase
within ten (10) days of the date of purchase.
Repair/Replacement Warranty
FIRMAN warrants to the original purchaser that the
mechanical and electrical components will be free of
defects in material and workmanship for a period of
one (1) year (parts and labor) and three (3) years
(parts) from the original date of purchase 90 days
[parts and labor] and 180 days
[parts] for commercial & industrial use.
Transportation charges on product submitted for
repair or replacement under this warranty are the
sole responsibility of the purchaser. This warranty
only applies to the original purchaser and is not
transferable.
Do Not Return the Unit to the
of Purchase
If the problem is not corrected by this method,
FIRMAN will, at its option, authorize evaluation,
repair or replacement of the defective part or
component at a FIRMAN Service Center. FIRMAN
will provide you with a case number for warranty
service. Please keep it for future reference. Repairs
or replacements without prior authoriz -ation, or at
an unauthorized repair facility, will not be covered
by this warranty.
Warranty Exclusions
This warranty does not cover the following repairs and
equipment:
Normal Wear
Customer Service: 1-844-