Troubleshooting Guide
Problem
Blender not
operating.
Liquid splashing
out of lid and filler
cap.
Ingredients
burning on the
bottom of the
goblet.
Poor Blending
performance.
Food insufficiently
cooked.
Cause
Display screen not on.
Goblet not fitted to
power unit.
'JUG' will appear on the
screen.
Lid not fitted correctly.
'OPEN' will appear on the
screen.
Goblet overfilled.
Hot milk frothing up and
overflowing.
Easy Clean programme
– more than 1.4 litre of
water added and too
much detergent added.
Milk being heated.
Insufficient liquid added.
Insufficient processing
time.
Insufficient liquid added.
Large pieces of food or
too much ingredients
being processed.
Large pieces of food or
too much ingredients
being processed.
Raw meat or lentils being
cooked.
Insufficient cooking time.
Solution
Check appliance is plugged into the
power supply.
Check that the blender is fitted to the
power unit correctly.
Check that lid is correctly locked on.
Check that ingredients is not filled
above the max level marked inside the
goblet.
Do not fill hot liquid above 1.4l and
add milk within last 10 minutes of
cooking.
Add 1.4 litre water and 2 drops of
washing up liquid.
To prevent burning add milk, cream
etc., within last 5-10 minutes of the
preset. .
Add more liquid.
Blend for longer using the speed
selector 1 - 4.
Add more liquid.
Remove some of the ingredients and
chopped the food down into small
even sized pieces.
Remove some of the ingredients and
chopped the food down into small
even sized pieces.
It is recommend that meats are
browned in a pan on the stove prior
to adding to the blending goblet to
ensure cooked thoroughly.
Use hot stock to assist the cooking
process.
Use hot stock to assist the cooking
process.
Use the manual programme to extend
the cooking time.
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