Troubleshooting; Diagnostic Device Not Found; No Communication Between; Pc/Laptop And Kts - Bosch KTS 5a Serie Manual Original

4.4

Troubleshooting

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In the case of transmission problems during control
unit diagnosis, please see the notes in section 3.6.
4.4.1

Diagnostic device not found

No diagnostic device (KTS 560 / 590) was found during
startup of the on board diagnosis software or commu-
nication with the control unit. The failure indication
Establish a connection with the communi-
cation module and connect with external
voltage supply or There is a fault in the
wireless connection with the KTS module
displayed.
Possible causes What to do
No external voltage Check whether the KTS module is supplied
supply. with external voltage (power supply unit or
OBD connection cable).
The ON/OFF LED must light up green.
KTS module not 1. End the on board diagnosis.
active or incorrectly 2. Start DDC ("Start >> All Programs >>
configured. Bosch ESI[tronic] 2.0 >> Diagnostic De-
vice Control").
3. In DDC check whether the KTS module
has been correctly configured and ac-
tivated.
4. Finally, test the KTS module.
No Bluetooth USB
Bluetooth Manager symbol
adapter.
1. Plug in Bluetooth USB adapter.
2. Re-start control unit diagnosis.
4.4.2 No communication between PC/laptop and
KTS 560 / 590
Possible causes What to do
The Bluetooth USB Plug Bluetooth USB adapter into a USB
adapter included in 3.0 port.
the scope of deliv-
ery is connected to
USB 2.0 port.
4.4.3

No communication with control unit

During the control unit diagnosis, the following failure
indication appears: No communication with the
control unit. Adapter cable connected?
Possible causes What to do
Wrong cable Check whether the correct cable has been
has been connect- used.
ed.
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If problems of a different nature occur, please con-
tact the ESI[tronic] Service Hotline directly.
Robert Bosch GmbH
Initial commissioning | KTS 560 / 590 (KTS 5a Series) | 23 |
5.

Maintenance

5.1 Cleaning
The housing of KTS 560 / 590 (KTS 5a Series) are only
to be cleaned using a soft cloth and a neutral cleaning
agent. Do not use any abrasive cleaning agent or rough
cleaning cloths.
5.2 Maintenance
The tab Customer service can be used for performing
various tests in DDC. A portion of these tests can only
be performed by customer service.
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5.3 Spare and wearing parts
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The list only contains the replacement and wearing
parts included in the scope of delivery.
Designation
Diagnostic device KTS 560
Diagnostic device KTS 590
OBD connection cable 1.5 m
Power supply unit
Measuring cable red/black (KTS 590)
Measuring cable blue/yellow (KTS 590)
Measuring clamp black
Test prods
red <)
Test prods
<)
USB connection cable 3 m
Parts set for mount
Case
Bluetooth USB adapter
Protective cap
Wearing part
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1 689 989 223
en
Order number
1 687 023 667
1 687 023 668
1 684 465 755
1 687 023 736
1 684 463 945
1 684 463 950
1 681 354 035
1 683 050 050
1 684 480 125
1 684 465 562
1 687 016 137
1 685 438 648
1 687 023 777
1 680 591 037
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2016-12-15