Should you experience
any problems with your
dryer, it has the capability
of transmitting
data via
your telephone
to the Kenmore Connect Team. This
gives you the capability
of speaking directty to our
specially
trained
technicians.
The technician
records
the data transmitted
from your machine and uses it
to analyze the issue, providing
a fast and effective
diagnosis.
Using the I<enmore
Connect
TM
System
Follow the technician's
instructions and perform
the following
steps when requested.
If you experience
problems
with your
dryer,
call
1-800-4-MY-HOME
®. Only
use the Kenmore
Connect
System
feature
when
instructed
to do so by the
Kenmore
Connect
Team. The transmission
sounds that
you will
hear are normal
and
sound similar
to a fax
machine.
Kenmore Connect cannot be activated
unless your
dryer is turned on by pressing the POWER button.
If
your dryer is unable to turn on, then troubleshooting
must be done without
using Kenmore Connect.
_ Normal
¢ Casual
+_Heavy
Duty
_ Towels
¢_BulkylBedding
Small
Load
Sanitize
® Delicates
_ _JSteom
Refresh
_>'Air
Dry
¢_'Wrlnkle
Free
_ Express
Dry
_OWER
, Connect
HOLD
the mouthpiece
of your phone over the POWER button, when instructed to do so by
the call center, no more than one inch from (but not touching) the machine.
NOTE: Do not press any other buttons or turn the cycle selector knob.
PUSH
and hold the TEMP button while continuing
to hold your phone to the
POWER button.
LISTEN
for three beeps. After you hear the three beeps, release the TEMP button.
Keep the
phone in place until the tone transmission
has finished. This takes about 6 seconds, and the
display will count down the time. Once the countdown
is over and the tones have stopped,
resume your conversation
with the technician,
who will then be able to assist you in using the
information
transmitted
for analysis.
NOTE:
* For best results, do not move the phone while the tones are being transmitted.
"If the call center agent is not able to get an accurate
recording
of the data, you may be
asked to try again.
"Pressing the POWER button during the transmission
will shut off Kenmore Connect.
31