Customer Service - ELICA NIKOLA TESLA Montaje Y Modo De Empleo

5.2 Troubleshooting
ERROR CODE DESCRIPTION POSSIBLE CAUSES ERROR REMOVAL
The temperature inside
The command zone switches off due to Wait for the hob to cool
E2 the electronic parts is too
an excessively high temperature before reusing it
high
ERR03
Continuous (permanent) key activation Water, pots or kitchen
+
Clean the surface,
is detected. The interface switches off tools are on top of the
acoustic signal
remove any objects from
after 10 seconds. user interface.
the surface.
For all other error
signals Call customer service and report the error code
( E ... U ... )

5.3 Customer service

Before contacting Customer Service
1. Check that you cannot solve the problem yourself based on the points described in "Troubleshooting".
2. Switch the device off and on again to see if the problem resolves itself.
If the fault persists after the above checks, contact the nearest Customer Service.
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