Troubleshooting Guide - American Standard FloWise 2479 Instrucciones De Instalación Cuidado Y Mantenimiento

14
LIFT ARM
FIRST
IMPORTANT: Always clear
sand and rust from system.
• Make sure water supply is
off. Remove valve TOP by
lifting arm and rotating top
and arm 1/8 turn
counterclockwise, pressing
down slightly on cap.
GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and
workmanship for a period of one year. Units returned to Fluidmaster will be replaced without charge.
Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster shall
not be responsible or liable for any damages caused by products used with Fluidmaster valves that were
not manufactured by Fluidmaster, Inc.
PROBLEM
Does not flush
a. Water supply valve closed.
b. Supply line blocked.
c. Sand or debris lodged in water control.
Poor or sluggish flush
a. Bowl water level too low.
b. Supply valve partly closed.
c. Partially clogged trapway and/or drain pipe and/or vent.
d. Supply pressure too low.
Toilet leaks
a. Poor supply line connection.
b. Poor bowl to tank/floor connection.
Toilet does not shut off
a. Flush valve seat and/or rubber seal worn or deformed.
b. Sand or debris lodged in water control.
If inspection of this AS America, Inc. ("American Standard") plumbing product, within two years after its initial installation, confirms that it is defective in materials or
workmanship, American Standard will repair or, at its option, exchange the product for a similar model.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local
building or plumbing contractor to insure local code compliance before installation.
This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or
other damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped
by American Standard.
This warranty DOES NOT COVER any damage caused by the use of in-tank cleaners.
American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American
Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective
product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this
exclusion may not apply to you.)
This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty
does not affect such statutory rights.
For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service
request (including a description of the product model and of the defect) be sent to the following address:
In the United States:
American Standard Brands
P.O. Box 6820
Piscataway, New Jersey 08855
Attention: Director of Consumer Affairs
For residents of the United States, warranty
information may also be obtained by calling
the following toll free number: (800) 442-1902
www.americanstandard-us.com
• While holding a container
over the uncapped VALVE
to prevent splashing, turn
water supply on and off a
few times. Leave water
supply off.

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE
AS AMERICA, INC. ("AMERICAN STANDARD") TWO YEAR LIMITED WARRANTY
• Replace TOP by engaging
lugs and rotating 1/8 turn
clockwise. MAKE CERTAIN
TIP IS TURNED TO THE
LOCKED POSITION. VALVE
MAY NOT TURN ON IF TOP
IS NOT FULLY TURNED TO
THE LOCKED POSITION.
a. Open valve and allow water to fill tank.
b. Shut off water supply, disconnect supply line and inspect all gaskets and
washers. Reassemble. Also, see Fluidmaster maintenance. (see Step 14)
c. Shut off water supply. Remove cap and clean as per Step 14.
a. Check that water level is set to correct height in tank, also verify the flush
valve adjustments are set as per Step 10.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Remove obstruction. Consult a plumber if necessary.
d. Normal supply pressure must be at least 20 psi.
a. Review Step 9 of installation procedure.
b. Review Step 4 through 7 of installation procedure.
a. Shut off water supply. Replace flush valve or flush valve silicone seal.
b. Shut off water supply. Remove cap and clean per Step 14.
In Canada:
AS Canada ULC
2480 Stanfield Rd.
Mississauga, Ontario
Canada L4Y 1S2
Toll Free: (800) 387-0369
www.americanstandard.ca
- 4 -
TROUBLESHOOTING
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK
SLOWLY, repeat Step 13.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF
NON-USE, it is a signal you are wasting water because:
• The flush valve is leaking because it's worn, dirty or
misaligned with tank ball or flapper (replace with a new flapper).
IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL OF
TANK WATER IS SLOW after valve has been in use for some
time, Fluidmaster Model 242 Replacement Seal may be needed.
Go to our website at www.fluidmaster.com for more solutions
to toilet problems.
For troubleshooting information please contact:
30800 Rancho Viejo Road
San Juan Capistrano, CA 92675
(949) 728-2000 (800) 631-2011
www.fluidmaster.com
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
CORRECTIVE ACTION
In Mexico:
Customer Service Manager
AS Maquila, S.A. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
www.americanstandard.com.mx
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