10.2
WARRANTY CERTIFICATE AND IDENTIFICATION FORM
1. With this document the Manufacturer certifies that the product has been
built correctly, top quality materials have been used and all inspections
necessary for compliance with European Community Directives have
been performed. The product is covered by a warranty lasting 48 months
from the date of delivery to the User or a maximum of 4000 cycles.
Delivery must be proven by the purchase document and the copy of the
filled out identification form. These documents must be shipped to the
After-Sales Centre with the equipment. Persons wishing to make use of
the warranty must inform of the fault within 8 days of its discovery for
the effects and purpose of art. 1495 of the Civil Code. The warranty is
limited to replacement or repair of individual components or pieces with
manufacturing defects and does not cover costs related to transfer of
technical staff, transport, packaging etc. Breakdowns, faults or damage
deriving from poor maintenance, incorrect power supply, negligence,
inexperience and other causes not imputable to the Manufacturer and parts
subject to normal wear are not covered by the warranty. The warranty does
not cover breakdowns caused by failure to carry out routine maintenance
due to customer negligence. This warranty does not provide for any
reimbursement for direct or indirect damages of any kind caused to persons
or objects due to equipment inefficiency.
2. The warranty is automatically rendered null and void whenever the
equipment is repaired, modified or tampered with by the purchaser or
unauthorised third parties. The liability for damage caused by faulty
products expires after 10 years from the date in which the Manufacturer
put the products on the market, after this time it becomes the user's
responsibility, as envisioned by the 85/374/EEC Directive.
3. To have work carried out under warranty the purchaser must only contact
the dealer, Manufacturer-authorised after-sales centres or the Manufacturer
itself. The warranty gives the right for free replacement of faulty parts. It
does not, however, give the right for replacement of the entire equipment.
4. In the case of disputes regarding application of the warranty, quality or
conditions of the equipment delivered, the purchaser cannot suspend or
delay total payment or payment of the instalments.
5. No reimbursement can be requested by the purchaser for loss of
production.
6. The warranty is rendered null and void if:
a. The equipment is damaged by a fall, exposure to fire, spilt liquids,
lightening, natural disasters or, however, causes not imputable to
manufacturing defects.
b. Incorrect installation.
c. Incorrect mains connection (incorrect power supply nominal voltage) or
suitable protection devices have not been installed.
d. The serial number has been removed, cancelled or altered.
7. The components to be replaced under warranty, must be returned to
Zhermack S.p.A. which will then send the appropriate spare parts. Any
changed parts that are not returned will be charged.
8. The Manufacturer and the Dental Deposit do not have to supply
replacement equipments during the repair period.
9. For tax purposes spare parts will only be provided under warranty where
the relevant limitations set out in the terms and conditions of the warranty
are respected.
10. For any other eventuality not provided for by this Warranty Certificate
and the regulations, consult the Italian Civil Code.
11. Invoices for labour, travel and call-out must be paid on their receipt.
12. The manufacturer and the dealer will comply with all data processing
laws in force, including those relative to safety measures and in compliance
with the specifications given in the data processing information sheet.
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The reference figures are present on pages 3, 4, 5 and 6 of this manual and in the product Quick Guide.
IDENTIFICATION FORM
Machine Model:
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Machine Serial Number:
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Purchaser:
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Address
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Town/Post Code:
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Tel:
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Tax Code/VAT Number:
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Dealer:
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Purchaser's Signature:
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EN
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