10 Faults, causes and remedies
SWITCH OFF the pump before any operation.
Faults
Pump is not running
although the electrical
power supply is
switched on
Pump is making noises Cavitation due to insufficient
Building does not get
warm
Fault signals
Code Number
E04
E05
E07
E010
E11
E21
E23
E25
E30
E36
Salmson
Causes
Electrical fuse defective
Pump has no voltage
suction pressure
Thermal output of the heating
surfaces is too low
Faults
Undervoltage
Overvoltage
Generator operation
Blocking
Dry run
Overload
Short-circuit
Contacting/
winding
Module overheat
Module defective
Remedies
Check fuses
Resolve the power interruption
Increase the system suction
pressure within the permissible
range
Check the delivery-head setting
and set it to a lower height if
necessary
Increase setpoint
Switch off setback operation
Set control mode to Δp-c
Causes
Power supply too low
on mains side
Power supply too high
on mains side
Water is flowing
through the pump
hydraulics, but pump
has no mains voltage
Rotor blocked
Air in the pump
Sluggish motor
Motor current too
high
Winding defective
Module interior too
warm
Electronic components
English
Remedies
Check mains voltage
Check mains voltage
Check mains voltage
Contact customer
service
Check water quantity/
pressure
Contact customer
service
Contact customer
service
Contact customer
service
Check operating
conditions (§ 5.2)
Contact customer
service
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