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Idiomas disponibles
Idiomas disponibles
6) What to do if...
When the motor is switched on, no beep is emitted and the Step-by-Step input does not command any movement.
Make sure the motor is powered at the correct mains voltage; if the power supply is correct there is probably a serious fault and the motor
needs to be repaired by the customer service department.
The motor does not move after a command is given.
• If it has been working up until then, it may be that the thermal protection device has cut-in, therefore wait a few minutes for the motor to
cool.
• Make sure that the limit switches have been correctly adjusted, try giving the adjustment screw a few turns clockwise (+).
• Check if the "Step-by-Step" input is functioning by joining the White and Black/White wires together for a second.
• Make sure that there is at least one memorised transmitter, checking that the motor emits short beeps when switched on.
• Make sure that the transmitter and motor are communicating, keeping button ■ (2) of a transmitter (memorised or not) pushed for at least
5 seconds, if a beep is heard this means that the motor is receiving the signal from the transmitter therefore go on to the last control; oth-
erwise perform the next control.
• Check the correct emission of the transmitter radio signals with the following empirical test: push a button and rest the LED against the
aerial of a normal household radio (ideally inexpensive) that is switched on and tuned in at 108.5 Mhz FM or as close as possible; a low
sound should be heard with crackling pulses.
• Check, by slowly pushing one at a time, all of the transmitter buttons, if none of them command a movement of the motor, this means that
the transmitter is not memorised.
After a radio command, a short beep is heard and the motor performs a slight back and forward movement.
In order to command the motor with a remote control, you need to program the movement direction following the procedure described in
table "A2".
It is not possible to program the direction following the procedure in table A2.
The direction can only be programmed with the transmitters memorised in Mode I, make sure a beep is heard when the ▲ or ▼‚ are pushed
and the motor performs a slight back and forward movement; whereas only a short beep is heard when button ■ is pushed.
After a radio command, 6 beeps are heard and the manoeuvre does not start.
The radio control unit is unsynchronised, repeat the transmitter memorisation process.
After a command, 10 Beeps sound and then the manoeuvre begins.
The self-diagnosis of the memorised parameters has revealed a fault (TTBUS address, direction manoeuvres are incorrect). Check and repeat
programming if necessary.
Power supply cable and connector
for the NEOPLUS-LH model only.
If the power cable is possibly damaged it must be
replaced with an identical one from the manufacturer or
the technical assistance service.
A
8
a small troubleshooting guide!
(this chapter is intended for technical assistance personnel only)
B
Replacement of the power cable.
1. Unscrew the two screws that hold the protection (Fig. A).
2. Pull the protection outwards (Fig. B).
3. Pull out the connector (Fig. C).
4. Replacement of the power cable and perform the same opera-
tions in reverse to secure the connector.
C
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