Error message
Mode change failed
15.2.3 Error while charging the product
LED on
LED on bat
power
tery charger
supply
Cause
An attempt was made to
switch to a different
MyMode while the com
ponent was in motion
(e. g. while walking)
A current connection to
the component was
interrupted
Error
Country-specific plug adapter not
fully engaged on power supply
Non-functional socket
Defective power supply
No connection between battery
charger and power supply
Defective battery charger
Correction
For safety reasons, switching MyModes is
only permitted when components are at
rest, e.g. while standing or sitting.
Check the following points:
•
Distance from the component to the
device
•
Charge level of the component's bat
tery
•
Bluetooth of the component switched
on? (see Page 84)
•
Briefly press the
panel to make the component "visible"
for 2 minutes.
•
Component
switched
Page 83)
•
If multiple components were stored,
was the correct component selected?
•
Is the component still connected to
another device, and is this connection
still active?
Resolution
Check whether the country-spe
cific plug adapter is fully
engaged on the power supply.
Check socket with another elec
tric device.
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Check whether the charging
cable plug is fully engaged on the
battery charger.
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
button on the control
on?
(see
97