15.1 Causes and rectification of faults
Problem
Buttons do not react immediately
to pressing them or react badly
The LED
flashes
The LED
flashes
The LED
lights up
constantly.
The LED
flashes
LED
constantly illuminated
The LED
flashes
The device cannot be switched
off.
No coffee is dispensed from the
outlet or the coffee is flowing
from the outlet very slowly. Inner
drip container is filled with a lot of
water.
The coffee is too cald. The
device requires a longer time
than usual to heat up.
The coffee does not have any
crème.
If you are unable to solve the problem with the steps shown above, please contact
Customer Service.
Possible solution
The buttons are dirty. Wipe the panel with a damp
cloth and then dry it off. Put your finger completely on
the key.
The water tank is not correctly inserted. Place the
water tank correctly. Not enough water in the water
tank. Refill water.
Not enough beans in the bean container. Top up the
beans. The coffee chamber is dirty. Clean the coffee
chamber.
Coffee grounds container is full. Empty the container.
The coffee grounds container is not correctly inserted.
Place the container correctly.
Brewing unit is not correctly inserted. Place the
brewing unit correctly.
Cover cap of the brewing unit is not correctly closed.
Close the cover cap correctly.
The power cable is not plugged in correctly.
The device was not correctly rinsed. Perform the
cleaning programme for the outlet.
Grinding degree is too fine and the powder clogs the
brewing unit. Clean the brewing unit and adjust the
grinding degree.
Limescale in the appliance. Descale the appliance.
The coffee is not fresh. Replace the coffee beans.
The degree of grinding is incorrectly set. Correct the
degree of grinding.
Please note
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