Troubleshooting - VISIOMED bewell connect MyTensio BW-BT1 Manual De Instrucciones

9. TROUBLESHOOTING

If you have one of the following problems, please refer to this troubleshooting guide to help
resolve the problem. If the problem persists, please contact customer service.
PROBLEM POSSIBLE CAUSE
The cuff is not
positioned correctly or
it was not tight enough
Incorrect position dur-
ing measurement
LCD Display shows
abnormal
You spoke, moved or
result
were agitated, excited,
or nervous during
measurement.
Arrhythmia
You moved during
LCD shows ERR
measurement.
No response when
Low battery
you press button
Bluetooth connection
No data transfer to
deactivated
you smartphone/
Incompatible smart-
tablet
phone or tablet
The 3 measurements
Poor contact with the
don't complete, the
armband
measurement stops
Note: Relax for at least 10 minutes and then take another measurement.
34 BewellConnect - BW-BT1 - User Manual - 2018-03_V1
SOLUTION
Put the cuff on correctly and try again
Reread "instructions" and retry
Try again when you have calmed down. Do not
speak or move during test
The appliance is not suitable for people suffering
from serious heart arrhythmia.
Try again. Do not move during test
Change the batteries
Activate Bluetooth on your smartphone/tablet
Check your smartphone or tablet has Bluetooth
4.0
Retake measurement
0197
BW-BT1
BewellConnect - BW-BT1 - User Manual - 2018-03_V1
NL
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