4.6
Troubleshooting
Problem
Noisy sound of the moving
parts (example: cantilever
arm).
Actuator makes an unusual
sound.
Patient hoist does not lift
anymore.
Lowering the patient in
case of emergency does
not work. (Eagle 625)
Battery cannot be charged
Cause of problem
Lubrication is necessary.
The actuator is damaged.
1. Electric actuator is
damaged.
2. The user weight is too
high.
3. Manual control or
actuator are not
connected.
4. Battery not connected
or not connected
properly to control box.
(Eagle 625)
5. Battery too low.
6. Emergency stop is
activated.
There is required a minimum
weight load to lower the
patient.
1. Batteries not fitted
correctly to control box.
2. Mains cable defect.
3. Batteries are defected.
4. Control box with
included charger is
defected (Eagle 625)
5. Battery charger is
defected (Eagle 620)
Table 2: Troubleshooting
Problem solving
Lubricate the moving parts.
(Do not lubricate the actuator!)
Replace the actuator or contact your
specialist dealer.
1. Replace the actuator.
2. Use a patient hoist with higher
maximum user weight.
3. Check connections. If
necessary connect manual
control or actuator.
4. Check battery is installed or the
connection of the battery.
(Eagle 625)
5. Charge the batteries or replace.
6. Deactivate the emergency stop.
If the patient weight is too low pull
down slightly on the cantilever arms
or adjust the lowering speed.
1. Check batteries are
connected to the control box.
2. Change mains cable.
3. Replace battery.
4. Replace control box with
included charger.
5. Replace new battery charger.
(Eagle 620)
Eagle
2011-09