PW3500
Problem
The motor is not
responding to the
remote control.
Awning does not fully
extend or extends too
far (fabric sags at ends).
EN
Possible cause
The switch-on delay is
active.
If the awning has been
retracted automatically
by the wind sensor, it can
only be extended again
after 60 seconds.
The remote control
battery is flat.
The remote control is not
properly set to the
motor.
No power supply
available.
The motor is defective.
The outer limit is not
properly set.
Suggested remedy
Wait for this time to elapse or switch
the power supply to the awning off and
on again to bypass the switch-on delay.
Only extend again, if the wind is not
present any more.
Briefly press the
or
the remote control LED does not light
up, the battery is flat.
Replace the battery (see chapter
"Changing the battery in the remote
control" on page 14).
Reset the motor and the remote
control, see chapter "Resetting the
motor and remote control" on
page 19.
Check the electrical connections.
Retract the awning manually, see
chapter "Closing the awning manually
in emergencies" on page 16, and
contact the service partner in the
respective country.
Reset the outer limit, see chapter
"Resetting the outer limit" on page 17.
Troubleshooting
button. If
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