Idiomas disponibles
Idiomas disponibles
EN
PROBLEM
The mower cuts
the grass un-
evenly, and the
height difference
is very large.
The actual mow-
ing height does
not match the
marked mowing
height chosen.
Abnormal prod-
uct shredding
Excessive prod-
uct vibration
Grass leaves or
debris left on the
ground after
mowing.
Short mowing
duration
Mower runaway
POSSIBLE CAUSE
Battery temperature is too high.
The battery power is lower than 5%.
The blade is hit by a foreign object,
causing a sudden stop.
Drive controller malfunction
The blade is blunt.
Blade is bent.
Uneven deck.
Deck mounting bolts are loose.
The deck is seriously worn or dam-
aged.
The grass is too wet.
The grass is too tall/dense.
Blade bolts are loose.
Blade is bent.
Uneven deck.
Deck mounting bolts are loose.
The grass is too tall/dense.
The grass is too tall/dense.
The grass is too wet.
Driving speed is too high.
Blade cutting speed is too low.
Grass is too tall/dense.
Different tire pressure
English
CORRECTIVE ACTION
Do not use the product immediately after charging, oth-
erwise it may trigger the battery temperature protection
error.
Check the battery power, if the battery power is low,
charge the battery.
Turn the start key to the OFF position and wait for more
than 5 seconds before restarting the product.
Check the error code on display. Contact greenworks af-
ter-sales service center. Contact Greenworks after-sales
service center.
Contact the Greenworks after-sales service center to
sharpen or replace the blades.
Replace the blade according to the manual instructions,
and wear protective gears.
Contact the Greenworks after-sales service center to lev-
el the deck.
Securely tighten deck mounting bolts. The deck needs to
be re-leveled after adjusting the mounting bolts.
Contact the Greenworks after-sales service center to re-
place the deck.
Wait until grass is dry.
Raise the deck and cut grass with multiple passes, ad-
justing the height accordingly.
Contact the Greenworks after-sales service center to
sharpen or replace the blades..
Replace the bent blade according to the manual instruc-
tions, and wear protective gears.
Contact the Greenworks after-sales service center to lev-
el the deck.
Securely tighten deck mounting bolts. The deck needs to
be re-leveled after adjusting the mounting bolts.
If the grass is too dense and high, please raise the deck,
try to avoid cutting heavy grass.
Raise the deck and cut grass with multiple passes, ad-
justing the height accordingly. If the grass exceeds 6
inches, please use two mowing cycles to achieve the
mowing effect. Try to avoid cutting heavy grass as much
as possible.
Wait until grass is dry.
Lower the driving speed.
Increase the blade speed.
Raising the deck or decrease blade speed to increase
the mower's usage time on one charge.
Check the rear tire pressure of the product regularly ac-
cording to the manual instructions.
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