Review this table to find do-it-yourself solutions for minor
performance problems. Any service needed, other than maintenance
described in this Use & Care Guide, should be performed by a qualified
service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing
maintenance to the vacuum cleaner. Failure to do so could result in
electrical shock or personal injury.
PROBLEM
Unplugged at wall outlet.
Tripped circuit breaker/
Vacuum
blown fuse at household
cleaner
service panel.
won't start.
Loose hose electrical
connections.
Full or clogged dust bag.
Clogged airflow passages. Clear airflow passages.
Dirty filters.
Poor job of
Wrong power level
dirt pick-up.
selected.
Hole in hose.
The brushroll is worn.
Canister hood open.
Hose or hood electrical
Vacuum
connections.
cleaner
starts but
Tripped thermal protector
shuts off.
in canister.
Motorized nozzle
connections unplugged.
Brushroll is jammed.
Brushroll
does not
Thermal protector in
turn.
the motorized nozzle is
activated.
Vacuum cleaner in HARD
FLOOR mode.
TROUBLESHOOTING
POSSIBLE CAUSE
Plug in firmly, press On/Off switch.
Reset circuit breaker or replace
fuse.
Reconnect hose ends.
Check for clogs and/or change
bag if necessary.
Clean/change filters.
Adjust control.
Replace hose.
Call 1-877-531-7321 (US) /
1-844-608-3081 (CA) for assistance.
Close and latch hood.
Check connections, reconnect
hose ends.
See THERMAL PROTECTOR
(page 18).
Plug in firmly.
Remove obstruction. Follow
instructions on page 17.
Clear all clogs or change bag.
Press CARPET button to activate
the brushroll.
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SOLUTION