Philips AC2889 Manual Del Usuario página 13

8 Troubleshooting
Thischaptersummarizesthemostcommonproblemsyoucouldencounterwiththeappliance.Ifyou
areunabletosolvetheproblemwiththeinformationbelow,contacttheConsumerCareCenterinyour
country.
Problem
Theappliancedoesnot
workeventhoughitis
pluggedin.
Theappliancedoesnot
workeventhoughitis
switchedon.
Theappliance
accidentallypowers
off.
TheWi-Fisetupisnot
successful.
Theairflowthatcomes
outoftheairoutletis
significantlyweaker
thanbefore.
Theairqualitydoesnot
improve,eventhough
theappliancehasbeen
operatingforalong
time.
Possible solution
• Thefilterreplacementcodehasbeendisplayingonthescreenbutyou
havenotreplacedthecorrespondingfilteryet.Theappliancewillbe
lockedifyoukeepusingtheexpiredfilter.Inthiscase,replacethefilter
andresetthefilterlifetimecounter.
Thefilterreplacementcodehasbeenoncontinuouslybutyouhavenot
•
replacedthecorrespondingfilter,andtheapplianceisnowlocked.In
thiscase,replacethefilterandresetthefilterlifetimecounter.
• Theappliancerestartsautomaticallyandgoestothepreviousmode
whenthepowerresumes.
• Iftherouteryourpurifierisconnectedtoisdual–bandandcurrentlyit
isnotconnectingtoa2.4GHznetwork,pleaseswitchtoanotherband
ofthesamerouter(2.4GHz)andtrytopairyourpurifieragain.5Ghz
networksarenotsupported.
• Webauthenticationnetworksarenotsupported.
• CheckifthepurifieriswithinrangeoftheWi-Firouter.Youcantryto
locatetheairpurifierclosertotheWi-Firouter.
• Checkifthenetworknameiscorrect.Thenetworknameiscase-
sensitive.
• CheckiftheWi-Fipasswordiscorrect.Thepasswordiscase-sensitive.
• Retrythesetupwiththeinstructionsinsection"ResettheWi-Fi
connection".
• TheWi-Ficonnectivitycanbeinterruptedbyelectromagneticorother
interferences.Keeptheapplianceawayfromotherelectronicdevices
thatmaycauseinterferences.
• Checkifthemobiledeviceisinairplanemode.Makesuretohavethe
airplanemodedeactivatedwhenconnectingtotheWi-Finetwork.
• ConsultthehelpsectionintheAppforextensiveandup-to-date
troubleshootingtips.
• Thepre-filterisdirty.Cleanthepre-filter(seechapter"Cleaning").
• Oneofthefiltershasnotbeenplacedintheappliance.Makesurethat
allfiltersareproperlyinstalledinthefollowingorder,startingwiththe
innermostfilter:1) NanoProtectfilterSeries3;2) pre-filter.
• Theairqualitysensoriswet.Thehumiditylevelinyourroomishighand
causescondensation.Makesurethattheairqualitysensoriscleanand
dry(seechapter"Cleaning").
EN
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