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PROBLEM SOLVER
Firsttry the solutionssuggested here or visit our website to possiblyavoid the costof a service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow
these instructions can result in death,
fire, or electrical shock.
GENERAL OPERATION
Refrigerator will not operate
Possible Causes and/or
Recommended
Solutions
•
Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
Control or cooling is not turned on - Turn on the refrigerator
control, or turn cooling on.
See "Using the Controls."
New installation - Following installation, allow 24 hours for the refrigerator
and freezer to cool
completely.
NOTE. Adjusting the temperature
control(s) to the coldest setting will not cool either
compartment
(refrigerator
or freezer) more quickly.
Refrigerator
control is in Showroom mode (on some models)- If the refrigerator
is in Showroom
mode, cooling is turned off and "Showroom"
will be illuminated
on the control panel. See
"Using the Control(s)" for more information.
Motor seems to run too much
•
Your new refrigerator has an energy-efficient
motor - The refrigerator
may run longer than
you're used to, because the compressor and fans operate at lower speeds that are more
energy-efficient.
This is normal.
NOTE. Your refrigerator
may run even longer if the room is warm, a large load of food is
added, the doors are opened often, or if a door has been left open.
Lights do not work
Your refrigerator has been equipped with LED lighting which does not need to be replaced - If
there is power to the refrigerator
and the lights do not illuminate when a door or drawer
is
opened, call for service or assistance. See either the front cover or the Warranty
for contact
information.
The dispenser light is set to OFF - On some models, the dispenser light will operate only when
the dispenser paddle is pressed. If you want the dispenser light to stay on continuously, see
"Water
and Ice Dispensers."
Doors have been open longer than 10 minutes - Close the doors and drawers to reset, and open
to resume lighted task.
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