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TROUBLESHOOTING GUIDE
Problem
Lights do not work.
The power supply cord is unplugged.
An LED light has malfunctioned.
Vibration or rattling
The refrigerator is not resting solidly on the
noise.
Compressor seems to
The refrigerator that was replaced was an
run too much.
older model.
The room temperature is warmer than normal. The compressor will run longer under warm
The door is opened often or a large amount
of food has just been added.
The refrigerator was recently plugged in and
the refrigerator control was set correctly.
The refrigerator control is not set correctly for
the surrounding conditions.
The doors are not closed completely.
The back cover is dirty.
The doors are
The gaskets are dirty or sticky.
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The door is reopened within a short time after
having been opened.
Possible Causes
32
Solutions
Firmly plug the cord into a live outlet
with proper voltage (refer to Electrical &
Grounding Requirements).
Before proceeding to replace LED, unplug the
refrigerator or turn
power at the circuit
breaker or fuse box.
NOTE: The refrigerator and freezer
compartment lamps are LED interior lighting,
and service should only be performed by a
technician.
Floor is weak or uneven or leveling legs need
adjusting. See the Installation section for
leveling instructions.
Modern refrigerators require more operating
time but use less energy due to more
technology.
conditions. At normal room temperatures
(70°F) expect your compressor to run about
40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated in
surrounding temperatures above 110°F.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
The refrigerator will take up to 24 hours to
cool completely.
See the Adjusting Control Settings section.
Firmly push the doors shut. If they will not
shut all the way, see "Doors will not close
completely" in the Troubleshooting section.
This prevents air transfer and makes the motor
work harder. Clean the back cover. Refer to
the Care and Cleaning section.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
When you open the door, warmer air enters
the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open,
wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
