Transport
WARNING
Always remove the battery pack from the bicycle
before transporting the bicycle on a vehicle bike
rack. Failure to remove the battery pack when using a
vehicle bike rack can lead to death or serious injury. The
battery may detach during transport and cause an acci-
dent to following vehicles.
Always use an approved and compatible bicycle rack
when transporting your eBike. The Bosch Drive Sys-
tem adds weight to the bicycle. Refer to your bicycle
rack manual to be sure your eBike is compatible. Over-
loading a bike rack can result in death or serious injury.
Use proper lifting techniques because electric bikes
are generally heavier than bicycles.
Ship batteries only when the housings are undamaged.
Tape or mask off open contacts and pack up the battery in
such a way that it cannot move around in the packaging.
Notify your parcel service that the package contains dan-
gerous goods. Please also follow possibly more detailed
national regulations. Always check the state and federal
regulations before attempting to ship your battery.
In case of questions concerning transport of the battery
packs, please contact an authorized Bosch eBike dealer.
Bosch eBike dealers can also provide suitable transport
packaging.
Maintenance/Cleaning
WARNING
Do not open any of the components. Service should
only be carried out at an authorized Bosch eBike
dealer. Failure to follow the above warning may result in
death or serious injury. Refer to your bicycle manual or
component manual for all non-Bosch Drive System com-
ponents.
Always remove the battery pack before performing
any bicycle inspection, maintenance or repair. Fail-
ure to remove the battery pack before performing bicy-
cle inspection, maintenance or repair can lead to seri-
ous injury.
If replacing your battery, only buy a genuine Bosch
battery pack from an approved source. See your
Bosch eBike dealer for original Bosch parts.
Bosch eBike Systems
Always switch the battery pack off when inserting or
removing it from the holder. Never attempt to insert or
remove the battery pack while riding the bike.
Do not charge or use your eBike in any area with a po-
tentially explosive atmosphere, such as at a fueling
area, or in areas where the air contains chemicals or
particles (such as grain, dust, or metal powders).
Obey all signs and follow all instructions.
Do not submerge your eBike components in water,
or wash with pressurized hose. Your Bosch battery is
designed to be water tight to rain water or non-pressure
hose washing.
Note down the manufacturer and the number of the
key. In case the keys are lost, please contact an autho-
rized Bosch eBike dealer. Please provide the name of
the manufacturer and the number of the key.
Do not paint any components of the Bosch Drive Sys-
tem as this may cause premature failure of the com-
ponents.
After Sale Service and Customer Assistance
In case of questions concerning the eBike system and its
components, please contact an authorized Bosch eBike
dealer.
Contact data for authorized Bosch eBike dealers can be
found at www.bosch-ebike.com
When the battery pack is no longer operative, please con-
tact an authorized Bosch eBike dealer.
Cleaning
Do not submerge your eBike components in water,
or wash with pressurized hose. Your Bosch battery is
designed to be water tight to rain water or non-pressure
hose washing.
Keep all components of your eBike clean, especially the
battery pack contacts and the corresponding holder con-
tacts.
All components including the drive unit may not be im-
mersed in water or cleaned with a high-pressure cleaner.
Clean them carefully with a soft, damp cloth (using only
mild soap and water).
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